1. Windows Central Question's Avatar
    I did a factoy reset on my LM 930 and since then I cant connect my phone to my pc via USB cable. has anyone an idea how can I fix it?
    11-19-2015 06:37 AM
  2. daarioo88's Avatar
    Hello!!!
    Have the same problem. Did you fix this?
    11-24-2015 02:10 PM
  3. beingshaz's Avatar
    Me too have same problem in my 830 after i reset the phone in build 10581.
    Some1 said,WDRT can solve problem ,try connecting the phone via WDRT and after some time it will said to soft reset the device ,power+volumedown,after restart ,phone will b recognise by WDRT,downgrade to 8.1 and then everything will b normal..
    I had not tried it yet.
    11-24-2015 02:26 PM
  4. WallOfShame's Avatar
    The USB driver on your phone is corrupted. The only way out is to downgrade to WP8.1 using Windows Device Recovery Tool or Nokia Software Updater. Hope this helps.
    11-25-2015 07:23 AM
  5. Rohit Rai's Avatar
    How can you connect to Windows recovery tool when your PC does not allows it?
    11-27-2015 11:37 PM
  6. Rohit Rai's Avatar
    You are saying USB is corrupted and only way out is using WDRT. How is that possible? Only when your USB allows you can use WDRT
    11-27-2015 11:40 PM
  7. beingshaz's Avatar
    After connecting for sometime ,when device is not recognize,u get a notification to soft reset ur device using power+vol down key.& thn WDRT recognised ur phone,n u can downgrade.
    11-28-2015 01:32 PM
  8. Tierra Thomas's Avatar
    Hey everyone who is having problems with USB still. I was having the same issue. I went to the Microsoft store and he got it working. He said all he did was Hold either the UP or down button while you plug in the USB and it will force it to connect. Hope this helps.
    11-28-2015 07:39 PM
  9. daarioo88's Avatar
    Has anybody solved this problem? I tried with these buttons without success.
    Last edited by daarioo88; 12-11-2015 at 02:26 PM. Reason: Grammar errors
    12-11-2015 12:47 PM
  10. WallOfShame's Avatar
    Use Nokia Software Updater Retail version if WDRT isn't detecting your phone.
    12-17-2015 12:51 PM
  11. Ssrki's Avatar
    Same problem in build 10586.36, after hard reset my L930 won't connect with pc.
    12-21-2015 03:13 AM
  12. Ssrki's Avatar
    Anyone???
    12-21-2015 07:15 PM

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