1. Nokia930usr's Avatar
    My mics have always worked with video recording for nearly 2 years . Updated to windows 10 on the slow ring . No problems . Had a firmware update using production and now I have no video recording sound . Its not hardware its software issue on my 930 .
    03-22-2016 08:18 PM
  2. abhishek singh21's Avatar
    . Had a firmware update using production .
    firmware update on 930?

    give us more detail on version number and whether your 930 is locked or unlocked :)
    03-23-2016 12:43 AM
  3. Nokia930usr's Avatar
    Unlocked 1511
    OS 10.0.10586.164
    Firmware 02540.00019.14484.37008

    So I guess I have W10 operating system and Denim firmware ?

    I just went to the Fast Ring and its downloading something , will see what happens .
    Last edited by Nokia930usr; 03-23-2016 at 02:35 AM.
    03-23-2016 02:01 AM
  4. Chomiq's Avatar
    Hardware reset without backup. Try that.
    03-23-2016 08:02 AM
  5. Nokia930usr's Avatar
    That worked , thankyou .
    The problem was that the sound recording was not working . I noticed that while recording the sound level button was in the ringer level mode (0-10). I changed the video resolution to a different level and that changed the sound level to the (0-30) level mode . When I changed the resolution back to the one I wanted the level was in (0-30) mode and I can record sound now .
    Last edited by Nokia930usr; 03-23-2016 at 02:52 PM.
    03-23-2016 01:47 PM

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