I am starting to feel like a crazy person every time I read reviews like that and threads like this. I always thought I was a "typical" consumer. I have pretty basic needs in a smartphone, but I spend a lot of time considering which item to buy when it comes to technology. I tried WP over another Android phone because I fell in love with the aesthetics of the interface, and chose it in spite of negative press I had read about it, and I have continued to love it, it's just gotten better and better over time, and I cannot envision at this point what could possibly pry me away from it. Yet it makes me feel much less like a typical consumer and more like a niche consumer, and not in a fun, snooty, early-adopter BS kind of way. Based on press like Manjoo's article, my love for WP is just an irrational loyalty, like my loyalty to T-Mobile and JC Penney. But I base that longterm loyalty on having had very positive experiences with those brands.
Recently I saw an article that was a decision tree to help the reader decide which smart phone (read: which OS) to buy. The tree was based on the logic that "ease of use" would lead to Apple, "ability to customize" would lead to Android, and "live tiles" would lead to WP. I don't even know where to start when I read something insanely bad like that, it's exactly the kind of article that kept me from looking at WP in the first place. And of course that only reinforces the sense that WP is doomed, that the "sharks are circling" and that I am just crazy for loving the product. I just wish there was a new way for consumers to approach technology choices, I feel like the current tools are not up to the task.