When I got my Ativ S Neo with Sprint when it launched I kind of lucked out and had a sales rep, very pretty by the way, that was as excited as I was that I was getting a WP phones. The amount of knowledge she had was pretty amazing, I'd have to assume she did her own homework on that one, but made me happy about my purchase.
That store has since shut down, and now the past two times I've had my phone worked on for any issues, I have to go to the Redmond, WA flagship store, and both times numerous reps make the effort to come to me and just bash the phone, literally asking me why did I get a WP. It's actually kind of annoying, because I'm sure when a person goes to the dealership to get their car serviced, that they don't want to keep hearing that the car they bought from them is a piece of crap.
Yesterday I was getting my phone looked at because it wouldn't let me switch the roaming on, and I had to finally tell one of the reps, " Could you please do me a favor and shut up, this is the second time I've come in here and you've made it a point to bash my phone. When someone pays nearly $500 for something I don't need to be constantly told that it's bad. I'm very happy with the phone, but your opinion is not why I came in here". He did apologize sort of, saying that he had the phone and didn't like it, but to me I don't need to hear it.
I mentioned in an earlier thread, I never understood the bashing of people's OS decision. I can list off all the things I disliked about IOS, and especially Android since that was the phone OS I've had the most issues with, but each OS fits different people's personality. I've actually never tried to convince anyone I know to get WP. If they ask why I went with WP I'll tell them, but some people I know wont like it.