1. gerbilly's Avatar
    I love my nokia 920 but this is the only thing that annoys me.

    I go to use the synch music, highlight the playlist I want and I get this message

    Something Went wrong with synchronizing files

    underneath that it lists all the songs it couldnt transfer


    could not access (where my music is stored) (song name and album) and then try allowing access from the menu option.

    I have not got a clue what the problem is. I am able to synch by dragging and dropping via the browse device section but would prefer to synch individual playlists.

    Please ignore i have sorted it, now love my phone even more
    01-16-2013 09:06 AM
  2. Laura Knotek's Avatar
    I'm glad to hear you got it sorted.

    What did you do?

    There might be other people who search the forums and find your thread. If you post your solution, that might help those people if they search and find the answer.
    01-16-2013 12:46 PM
  3. Pogo Zar's Avatar
    I was able to resolve this issue by going to "file" in the mac app menu and clicking "allow access to folder" then selecting the folder my mp3s are kept in.
    Laura Knotek and BawerLife like this.
    03-01-2013 11:18 PM
  4. John Wiskowski's Avatar
    I can't believe that trick worked! It drove me crazy not being able to sync my music from my Mac (OS X 10.8.4) to my Lumia 925. Thank you for providing the answer. I have tried searching several times, but never the error message, only the problem.

    Thanks again!
    09-01-2013 10:37 PM
  5. Don Gunn's Avatar
    My thanks too - that helped me.
    12-16-2013 12:28 AM
  6. kuau's Avatar
    Ugg. I have tried everything. I am running on a Mac Pro OSX 10.9.1
    I have my iTunes Music stores on a separate drive. I go under file allow access to folder. then try to sync selected music.
    Some of it makes it over to my HTC 8X, yet other don't for no apparent reason. I get the dreaded
    "Something went wrong while synchronizing folders" but only for some songs, not all.
    I can't figure this out.
    I also though the phone would show up under the finder, nope not for me, only the Windows Phone app see's it.

    Any ideas
    02-24-2014 05:10 PM
  7. tapehead's Avatar
    Try adding music with Music Drop instead. The official Mac Transfer app is complete garbage.
    03-01-2014 06:30 AM

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