1. hary536's Avatar
    This is the most recent story from last week.

    You may be surprised to know that Samsung is attacking Nokia and Apple on Nokia's home front: Finland.

    A friend went to at-least three different stores looking for a new phone(open to Lumia 920, iPhone5/4s and Galaxy. Prior GS2 owner): 2 carrier stores and 1 third-party retailer.
    All of them tried to sell him/her ONLY GS4. Said iphone is not sexy.(damn, it's way sexier than GS4 IMO), Lumia is good from outside only. Doesn't have home screens like
    Galaxy. Can scroll in vertical direction only. Doesn't have good apps. iphone5 is boring, nothing new from 4s,etc bull****. (As if GS4 has lot of new things than GS3?)
    GS4 has big screen, can use phone without touching the screen, 13 MP camera, higher than Lumia and iphone,etc.

    Not a single person mentioned about Lumia's edge in navigation, camera, smoothness of OS,etc.

    He/She is not techy and doesn't read online blogs/reviews. Was easily swayed by these stores. Now is not considering Lumia.
    Started considering iphone 4s instead of 5 and GS4, with most likely leaning towards GS4. I tried to explain that for someone like you who is
    upgrading from GS2, iPhone 5 and Lumia 920 are a better upgrade than GS4 both in terms of usability and price. If really want to go Galaxy, should go to GS3 instead of GS4(since my friend is price conscious).

    This is my best friend and still not convinced by my reasons that GS4 speech that those stores gave was bull****.

    This is a perfect example(and not a solitary example: since my friend's sister and other friends also got GS4) that how much difficult it is there to sell non-Samsung phones, even in Finland where most of Lumias are selling only because of word-of-mouth or because of Nokia loyalty.
    Unlocked GS4 costs more than 750 euros. Wheres Lumia costs 500 while iphone 5 700.

    Hope Nokia/MS seriously realize the task ahead.(which sometimes it feels that they don't realize it enough).
    05-18-2013 04:13 PM
  2. mase123987's Avatar
    Welcome to the usual.
    05-18-2013 04:22 PM
  3. Coolknight1968's Avatar
    They work on commission...
    05-18-2013 04:24 PM
  4. ammarmalik2011's Avatar
    Galaxy S4 looks good on paper which is why an average Joe might be swayed into buying it. More cores, more RAM, more resolution, more gimmicky features etc etc. How would you explain this to a buyer like that?
    05-18-2013 04:30 PM
  5. Rich White's Avatar
    Its worse during the Holidays in the States. They hire newbies who know only 3 products: all of them named Galaxy. If the user specifically asks for an iPhone they show it. Let the iPhone and Mini sell themselves. Windows Phone? It's one of those other phones they dont stock deep and donlt like to sell and don't need to know about to push product. They turn those sales over to someone else if the going gets deep,
    05-18-2013 04:30 PM
  6. hary536's Avatar
    Galaxy S4 looks good on paper which is why an average Joe might be swayed into buying it. More cores, more RAM, more resolution, more gimmicky features etc etc. How would you explain this to a buyer like that?
    I am sure, you can make some creative advertisements to convey that point. Can show that more core, more RAM, doesn't matter. What matters is how it performs. I think adds similar to " I am MAC" campaign for WP vs others may help here.
    05-18-2013 07:22 PM
  7. mprice86's Avatar
    By contrast, I was in Phones4U in Belfast on the day the S4 came out and the sales guys were plugging the Lumia line like mad. They set up a lovely older couple with a pair of Lumia 720s, did a brilliant job of selling it too.
    05-18-2013 08:42 PM
  8. ammarmalik2011's Avatar
    I am sure, you can make some creative advertisements to convey that point. Can show that more core, more RAM, doesn't matter. What matters is how it performs. I think adds similar to " I am MAC" campaign for WP vs others may help here.
    Well the thing is Windows Phone is expected to get a spec bump later this year. Those ads would look funny then.
    05-19-2013 04:04 AM
  9. WPFanboy's Avatar
    I went to a third party store weeks ago and asked about the Lumia 920 and the guy said he will NEVER sell a Lumia because they are so bad, I was like wtf? he thinks WP8 is bad when android is laggy as f***, i'm sure few people went to buy a Lumia and ended up buying a Galaxy S.
    05-19-2013 04:07 AM
  10. stride_time's Avatar
    Its the same story in Australia too, sales staff no nothing except what the fact sheet says and never knows or seen any WP devices in action. I see them telling people to buy gs4's saying there the most simple and easy to use. I'm like are you kidding !
    05-19-2013 04:37 AM
  11. SanjitVignesh's Avatar
    By contrast, I was in Phones4U in Belfast on the day the S4 came out and the sales guys were plugging the Lumia line like mad. They set up a lovely older couple with a pair of Lumia 720s, did a brilliant job of selling it too.
    I love the cyan 720 that my sister has now.

    Its the same story in Australia too, sales staff no nothing except what the fact sheet says and never knows or seen any WP devices in action. I see them telling people to buy gs4's saying there the most simple and easy to use. I'm like are you kidding !
    And yet, the S4 has an easy mode for new users as Samsung decided that it was so complicated.

    See here.

    A quote from that article : "I can't decide whether to give Samsung kudos for creating a setting that allows the phone to be much, much simpler, or to chastise it for making a phone so complicated that an Easy Mode was necessary."
    Last edited by SanjitVignesh; 05-19-2013 at 04:53 AM. Reason: External Reference
    05-19-2013 04:45 AM
  12. LMZR's Avatar
    Its the same story in Australia too, sales staff no nothing except what the fact sheet says and never knows or seen any WP devices in action. I see them telling people to buy gs4's saying there the most simple and easy to use. I'm like are you kidding !
    I have not seen one Windows Phone or Surface tablet in the south eastern Australia so far. I find it unusual, because i went to a shopping center and saw the Lumia 520's were almost sold out!

    Tons of them on eBay though.
    05-19-2013 04:49 AM
  13. mpt15's Avatar
    Its the same story in Australia too, sales staff no nothing except what the fact sheet says and never knows or seen any WP devices in action. I see them telling people to buy gs4's saying there the most simple and easy to use. I'm like are you kidding !
    same situation in India. I've visited several electronics stores where the salespeople say that android is easy to use and WP is very complicated! I let the salesperson finish his pitch about android and then pull out my lumia 800 and show him how its done :-) the salesmen in question couldn't respond.

    But its really sad that MS and Nokia haven't been able to project WP in a better light. It seems like stores probably earn more when they sell android phones, and that's what shapes their sales strategy
    05-19-2013 05:23 AM
  14. Ashish Saraf1's Avatar
    Same here in Mumbai, India...i wanted to buy l520 but the sopkeeper was persuading me to buy galaxy S duos(dual sim )


    I really hate the design of all galaxy smarphones...LUMIA series are the most trendy and cool loking ones :)
    05-19-2013 05:42 AM
  15. hary536's Avatar
    In some cases, it is also possible that the sales people really think that android is easy to use and hate WP(not because of high/low commission).
    I have seen that lot of people have allergy with the word "Windows" because they have mis-conceptions based on past Windows PCs performance and think
    that anything windows is junk.
    I strongly believe that if MS had used some other non-windows name, WP would have been at a much better (at-least double digit share) position.

    same situation in India. I've visited several electronics stores where the salespeople say that android is easy to use and WP is very complicated! I let the salesperson finish his pitch about android and then pull out my lumia 800 and show him how its done :-) the salesmen in question couldn't respond.
    05-19-2013 01:24 PM
  16. angel51woo's Avatar
    I was a iphone4/4s user, since I touch my windows phone on hand, I never want to touch my iphone 4s any more. WP, smooth and so cool! I use fuse instead flipboard on WP.
    Ra_lumia_ph likes this.
    05-19-2013 09:29 PM
  17. raycpl's Avatar
    L520 and L720 just hit the shops in my neck of the woods last Saturday. According to that retailer, Nokia sales are slowly picking up but really cant begin to compare with the Android hoards.
    My collegues saw the ads on TV, on the web and mags/papers but they will not buy a Nokia. However, I nudged one colleague towards a red 920, then another followed us, being impressed with what the 920 can do. I just show them the nightshots!!!
    Most folks here would be intrigue by W8 but wont pick one up on thew counter and actually try one. Then, even if they do want to try it out, the sales person wont know how to demo it....
    ... but its slowly changing. So the signs are good.

    Oh... forgot to add. I got the L720 for the missus to replace her old crappy Galaxy1. Nice yellow 720. Gorgeous feel to it. Damn, wished my 920 felt as gorgeous as this!!
    05-19-2013 09:56 PM
  18. mpt15's Avatar
    In some cases, it is also possible that the sales people really think that android is easy to use and hate WP(not because of high/low commission).
    I have seen that lot of people have allergy with the word "Windows" because they have mis-conceptions based on past Windows PCs performance and think
    that anything windows is junk.
    I strongly believe that if MS had used some other non-windows name, WP would have been at a much better (at-least double digit share) position.
    Its possible that salesmen think WP is difficult. But in my case, none of the salesmen (about 4 at different stores...i was looking for phones for my parents - got them both WPs eventually) were able to tell me what made it difficult to use WP. They demo-ed androids but not WP's and couldn't tell me what made one easier over the other.
    05-19-2013 11:25 PM
  19. Villain's Avatar
    Nokia still has a challenge... they still have exclusive carriers!



    yes I am bitter lol
    05-20-2013 12:13 AM
  20. Ra_lumia_ph's Avatar
    Text book corporate " espionage" its a total mind-****, and people just eat it up. Working within data support and dealing with queries all day android, blackberry and apple are the ONLY queries I EVER get, my perception of the GS4 is basically a steroided GS3 (wow it has air touch sensitivity), BFD! I'd like to see a Galaxy or Apple withstand ANY of the type of damage a Lumia can take or in general a WP. Despite the fact that Nokia & MS have quite a few issues to sort out the overall phone itself, it is a breath of fresh air, instead of being indoctrinated that APPLE and SAMSUNG are the "BEST" and that no other phone can match up too them, when Nokia has made a COMPLETE turn around, unlike the devastating blackberry Z10 (total abortion there). So all I can say is that I'm greatful to of made my own mind up instead of listening to some ****** who is being paid underhand to sell a product that isn't as great as its made out too be. Indoctrination on a mass scale.
    angel51woo likes this.
    05-20-2013 08:37 AM
  21. jfa1's Avatar
    Samsung's cash cow is obviously the galaxy line WP is an afterthought to them. That's will not be changing for long time if ever. Samsung is competing around the world to be the driver in android sales. Its called market capitalism. I don't like Android but I admire Samsung. Nokia needs to continue to push WP* and beyond and continue to grow the ecosystem along with MS MS needs to get more involved and aggressively push Windows Phone
    05-20-2013 11:11 AM
  22. vish2801's Avatar
    Same here in Mumbai, India...i wanted to buy l520 but the sopkeeper was persuading me to buy galaxy S duos(dual sim )


    I really hate the design of all galaxy smarphones...LUMIA series are the most trendy and cool loking ones :)
    I had opposite experience, the owner of the store praising Lumia 520 very much because of its sexy look and fluid OS but most users have some learning curve because previous Nokia devices had different setting options but I'm glad Nokia is making it simpler by giving us access point, network +, etc kind of options in settings, still many people complain about lack of file management system but for 10000 they usually seem satisfied with 520.
    05-20-2013 11:41 AM
  23. barbaramiles84's Avatar
    So true!!!... Honestly that happened to me. I bought Lumia, and I regret it...
    ____________________________________
    wedding zaffa songs
    05-20-2013 11:49 AM

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