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  1. p.nonnekens's Avatar
    For some reason, my hotmail-inbox has stopped synchronizing over the last few days. Contacts sync fine, I can send e-mails from my phone, I just don't receive any mail.

    I have an linked to my "main"-account. The hotmail account is the one I use as my MS-id, and mail to my live account is automatically forwarded. On my phone I have a linked inbox for the two accounts, so I can send from both email addresses, even though all incoming mail is gathered in the hotmail-inbox.

    Weird thing is, I don't get any kind of error message, the phone says it's synchronized, when in fact the last e-mail in my phone inbox is from 22-6.

    Any ideas?
    06-26-2013 07:16 AM
  2. lce123's Avatar
    Have you checked to see if you are receiving them on the web version?
    06-26-2013 08:32 AM
  3. p.nonnekens's Avatar
    Oh yeah, I can receive e-mails through the web. Probably should've mentioned that...
    06-26-2013 10:41 AM
  4. lce123's Avatar
    Have you tried removing and re-adding that normally works?
    06-26-2013 11:56 AM
  5. MattAllison's Avatar
    I have the exact same problem (HTC 8x FWIW). I noticed it this morning, but it probably started mid-day on Monday. Mail works fine on Windows RT, and

    Changing sync settings (frequency, how far back to sync) doesn't seem to work. Disabling mail sync and then re-enabling it also didn't fix the problem.

    Sending mail works, as does searching, but new mail doesn't come in.

    I have a 2nd 8X for work that I normally don't have my personal e-mail on, but I use the same Microsoft Account for it so I went ahead and enabled my personal mail. My 2nd phone works fine; new mail and everything.

    I could call Verizon (ha ha ha ha ha ha ha ha) and ask for help (ha ha ha ha ha ha ha). Maybe if I have spare time.

    06-26-2013 12:32 PM
  6. sparkedfire's Avatar
    Broken here too.
    06-26-2013 01:20 PM
  7. John Mahon 1's Avatar
    Also affected. Lumia 920 and a email. I had sporadic issues starting Tuesday and nothing since yesterday morning. I can send emails without issue but no new messages and ones I delete on the phone, don't get moved to trash.

    Following the instructions on this post fixed my issue.
    Last edited by John Mahon 1; 06-28-2013 at 07:54 AM.
    06-27-2013 07:35 AM
  8. p.nonnekens's Avatar
    And just like that, without me doing anything, the problem solved itself. Yesterday my mail started pouring in...
    06-29-2013 06:38 AM
  9. Lundon44's Avatar
    This just started happening to me last night. Same issue.. Can't see new emails but says is up to date. New emails will appear if I access my Hotmail online. I added a duplicate Hotmail account and synced it and all new emails appeared.

    Though its a bit silly I had to re-add a duplicate account for this to work. And there's no way in hell I'm doing a hard reset. Seems like everyone had this occur just recently. I have to wonder if MS did something on their backend..
    06-30-2013 11:20 PM

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