What do you guys think about the 'Windows Phone Suggestion Box' that Microsoft have. I see many suggestions and user votes but many are yet to be addressed.
Before UserVoice, people used the Microsoft Answers forum to vent their frustrations and offer views on how to improve things. This became overwhelmed with repeat suggestions and rants etc plus of course, legitimate questions and queries for help were often overlooked or lost in the fog of complaints.
So when they launched Feature Suggestions, I was again, genuinely excited that finally Microsoft were not only going to take the time to listen but they would effectively be held accountable for the issues to be resolved and suggestions to be turned into real improvements and new features. And since it works by vote, you build up an expectancy that things are going to happen soon.
When Mango (WP7.5) was released, I thought things were getting better, if very slowly. But some of the quick wins I thought Microsoft would deliver on were skipped. When WP8 was released, most of the requests with the big votes still weren't touched, stuff which had been hanging around since WP7, I was truly shocked in some ways. Why would Microsoft take all that time to deliver Kids Corner and NFC sharing, something that nobody had ever cried about on the UserVoice website and yet, glaringly basic features and fixes continue to go unaddressed?
I think the site has effectively become just a talking shop where the baying mob can be quelled and put in a corner. Every 12 months or so we'll be thrown a bone to keep the anticipation and excitement high. It's gone beyond shame because the super slow development cycle only allows for one major update per year and a couple of minor tweaks in between which include nothing of interest. Things need to change in big ways to improve this situation.