04-29-2014 11:43 AM
50 12
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  1. Muessig's Avatar
    The history of Windows Phone has made customers nervous and rightly so. The purpose of this thread is to calm those fear and reiterate what Microsoft have said on a few occasions. In short, I want to reassure you that your Windows Phone 8 device will continue to be supported and updated up to 36 months after the initial release of Windows Phone 8.

    How do I know this?

    A notable tweet from @windowsphone:
    "As we've said, one benefit of moving to the Windows core is that Windows Phone 8 is upgradeable. This means that even beyond the updates we're committing to distribute for 18 months, Windows Phone 8 devices will be able to upgrade to the next version of Windows Phone when it is launched."
    Here are some reference articles to back this up:

    Windows Phone 8 upgrade is guaranteed, Microsoft confirms | BGR
    Windows Phone 8 support to end in July 2014 but users will be able to upgrade | NDTV Gadgets
    Microsoft: 'Windows Phone 8 is upgradeable'
    Microsoft extending Windows Phone 8 support to 36 months, as if you'll keep your device that long

    Microsoft will continue to support Windows Phone 8 users past 2014 into the future. They still support Windows Phone 7 users to the time of writing, and they have a history of supporting older software for years and years (they supported Windows XP for 13 years!)

    [note]
    • Microsoft have gone on record to say that your Windows Phone 8 device will continue to receive OS updates for 36 month from the initial release of Windows Phone 8
    • You will continue to receive small and major OS updates and revisions (WP 8.1 I'm looking at you)
    • There's no need to panic - you're well supported!

    [/note]

    This has been a WPCentral Community announcement. Everyone stay calm and carry on as normal. Nothing to see here.
    11-07-2013 01:37 PM
  2. hopmedic's Avatar
    I cannot BEGIN to thank you enough........
    N_LaRUE and xandros9 like this.
    11-07-2013 01:44 PM
  3. unstoppablekem's Avatar
    Go Muessig!
    N_LaRUE likes this.
    11-07-2013 01:50 PM
  4. N_LaRUE's Avatar
    Thanks for posting this. It should be listed on the front page of WPC and in the main topics area.

    Let's hope this stops all the FUD threads. (I somehow doubt it but at least we have an easy link now.)
    11-07-2013 01:55 PM
  5. hopmedic's Avatar
    Let's hope this stops all the FUD threads.
    Not a chance.
    11-07-2013 02:45 PM
  6. unstoppablekem's Avatar
    Not a chance.
    I know. :'(
    snowmutt likes this.
    11-07-2013 03:41 PM
  7. Netrelious's Avatar
    thanx for the post. can you explain me what does that mean because i dont know ( sorry )
    This means that even beyond the updates we're committing to distribute for 18 months
    11-07-2013 03:54 PM
  8. Muessig's Avatar
    It means everything in the green note box. You will continue to get updates, you have nothing to worry about.
    Laura Knotek likes this.
    11-07-2013 03:57 PM
  9. Netrelious's Avatar
    ok thank you again
    11-07-2013 04:01 PM
  10. steve_w_7's Avatar
    I don't care either way.
    If a future update is so revolutionary that it requires new hardware, I would gladly give up my current handset and buy that beast.
    As Windows Phone users, we should all hope and pray that Microsoft is continually working on bigger and better upgrades.

    What would really suck is if Microsoft had crippled all past and future updates just so we could all keep using our gen1 handsets... HD7 anyone???
    beershark likes this.
    11-07-2013 04:36 PM
  11. sahib lopez's Avatar
    Nice! And thanks for this !!!!!
    11-07-2013 04:56 PM
  12. Bo's Avatar
    Firmware and minor software updates, I do believe that. Like another user stated, if a new OS update comes out and it completely changes the interface and Kernel, you will have to update your hardware. I believe that is acceptable. What I think confused everyone is the force of new hardware from WP7 to WP8. The two versions of the software looked almost identical but MS claims there was a kernel update so that made us have to buy different hardware, but I don't believe most users recognize how things work behind the scenes of that change so they complained about fragmentation. Hopefully MS is looking at a model similar to that of IOS that allows you to make OS improvements without the need to have buy a new phone with every minor update. Much like IOS you can keep your old device but if you want the best experience, you may want to upgrade your hardware to take full advantage of the new improvements.
    11-07-2013 04:58 PM
  13. Naren Parker's Avatar
    I am pretty confident that we'll atleast get to WP9 and all the GDRs that accompany it. MS really cannot afford to leave the adopters of the new kernel which looks very unrealistic considering that NT is the in-thing for pretty much everything at MS. Add to that the inevitable alignment of RT and WP which are both based off the same kernel. In theory atleast, things should be perfectly fine. Unless..... ;)
    Paki003 and index1366 like this.
    11-07-2013 11:39 PM
  14. techiez's Avatar
    Firmware and minor software updates, I do believe that. Like another user stated, if a new OS update comes out and it completely changes the interface and Kernel, you will have to update your hardware. I believe that is acceptable. What I think confused everyone is the force of new hardware from WP7 to WP8. The two versions of the software looked almost identical but MS claims there was a kernel update so that made us have to buy different hardware, but I don't believe most users recognize how things work behind the scenes of that change so they complained about fragmentation. Hopefully MS is looking at a model similar to that of IOS that allows you to make OS improvements without the need to have buy a new phone with every minor update. Much like IOS you can keep your old device but if you want the best experience, you may want to upgrade your hardware to take full advantage of the new improvements.
    Problem was due to fragmentation ofcourse but also MS being more calculative of their money than user experiance, even WP7.8 is under support by MS until next year, but forget new features they didnt even take care of the bugs.

    Microsoft have gone on record to say that your Windows Phone 8 device will continue to receive OS updates for 36 month from the initial release of Windows Phone 8
    This theoretically doesnt mean we'll necessarily get the next iteration of WP. However looking at the market share and history of WP I think MS woulf nt be so stupid to repeat its mistake atleast between WP8 - WP9, so it should be comforting.

    What I'm waiting to see is what they'll do with RT(devices) as there are talks of extending WP to tablets as well.
    11-08-2013 10:31 PM
  15. snowmutt's Avatar
    Okay, yeah, but will my L900 get WP 8.1??? MISERABLE BACK-STABBING LOW-LIFE MUNEY-GRABBING M$ LOSERS!! I AM TAKING MY TOYS AND GOING TO APPLE!!

    I swear, I was kidding WPC... kidding.... PUT DOWN THE PITCHFORKS AND TORCHES!!! I WAS KIDDING!!!

    xandros9 and N_LaRUE like this.
    11-09-2013 11:11 AM
  16. unstoppablekem's Avatar
    Okay, yeah, but will my L900 get WP 8.1??? MISERABLE BACK-STABBING LOW-LIFE MUNEY-GRABBING M$ LOSERS!! I AM TAKING MY TOYS AND GOING TO APPLE!!

    I swear, I was kidding WPC... kidding.... PUT DOWN THE PITCHFORKS AND TORCHES!!! I WAS KIDDING!!!

    lol. Anyways, I thought that was a b**ch move, as the iPhone 3GS got IOS 6 and it came out in 2009, yet the Lumia 900, the phone that came out the very same year, wouldn't get windows phone 8, instead 7.8. No excuses about a massive over write, as microsoft was just lazy to take the time for WP8 to be released for 7.5 devices, as IOS 7 was a major rewrite, and the iPhone 4 got it. Anyways, past is past.
    John20212 likes this.
    11-10-2013 02:07 AM
  17. aximtreo's Avatar
    The forced upgrade of hardware will happen again and again. WP7 to WP8 to WP? and so on. This is expected and will be necessary. I agree with the poster above. If the new capabilities of OP OS grows to where it won't run on my Nokia 928, I'll be happy to upgrade to new hardware.



    Firmware and minor software updates, I do believe that. Like another user stated, if a new OS update comes out and it completely changes the interface and Kernel, you will have to update your hardware. I believe that is acceptable. What I think confused everyone is the force of new hardware from WP7 to WP8. The two versions of the software looked almost identical but MS claims there was a kernel update so that made us have to buy different hardware, but I don't believe most users recognize how things work behind the scenes of that change so they complained about fragmentation. Hopefully MS is looking at a model similar to that of IOS that allows you to make OS improvements without the need to have buy a new phone with every minor update. Much like IOS you can keep your old device but if you want the best experience, you may want to upgrade your hardware to take full advantage of the new improvements.
    11-10-2013 10:15 AM
  18. Robert Novak1's Avatar
    lol. Anyways, I thought that was a b**ch move, as the iPhone 3GS got IOS 6 and it came out in 2009, yet the Lumia 900, the phone that came out the very same year, wouldn't get windows phone 8, instead 7.8. No excuses about a massive over write, as microsoft was just lazy to take the time for WP8 to be released for 7.5 devices, as IOS 7 was a major rewrite, and the iPhone 4 got it. Anyways, past is past.
    One of the major reasons for the new hardware was secure boot. Older hardware did not support it
    11-16-2013 12:54 AM
  19. John20212's Avatar
    I believe it when I see it; especially when it comes to updates on ATT branded devices. [those ATT bastards did not even release WP7.8 for Samsung Focus, so not really trusting Microsoft on this]
    11-23-2013 11:39 AM
  20. John20212's Avatar
    Firmware and minor software updates, I do believe that. Like another user stated, if a new OS update comes out and it completely changes the interface and Kernel, you will have to update your hardware. I believe that is acceptable. What I think confused everyone is the force of new hardware from WP7 to WP8. The two versions of the software looked almost identical but MS claims there was a kernel update so that made us have to buy different hardware, but I don't believe most users recognize how things work behind the scenes of that change so they complained about fragmentation. Hopefully MS is looking at a model similar to that of IOS that allows you to make OS improvements without the need to have buy a new phone with every minor update. Much like IOS you can keep your old device but if you want the best experience, you may want to upgrade your hardware to take full advantage of the new improvements.
    I only wish MS would adopt the Apple update model and cut the carriers from the process completely, but so far actions speak for themselves and Microsoft seems to be on the side of carriers rather than consumers.
    beershark likes this.
    11-23-2013 11:48 AM
  21. N_LaRUE's Avatar
    I only wish MS would adopt the Apple update model and cut the carriers from the process completely, but so far actions speak for themselves and Microsoft seems to be on the side of carriers rather than consumers.
    This thread is not meant to be a thread to whinge at MS, it was to suppress this idea that WP8 wouldn't be upgradeable to WP8.1.

    To address your points however.

    1. MS wanted to adopt the same system, however, being a distant third doesn't give them much power.
    2. Without being on the carriers side, people wouldn't get those contract deals for cheap phones.
    3. I have very little doubt that if carriers get the chance they'll do the exact same to Apple in the future.

    Keep in mind one thing and trust me I'm not backing the carriers, I hate the idea that they have any say in whether your phone gets updated or not, the carrier just wants you to get a new phone on a new contract. That's all they want from you. They could care less about you in general. They just want your cash. That's their business model. That's every company's business model.

    Reality sucks doesn't it?
    badcat and Kris Simundson like this.
    11-25-2013 03:00 AM
  22. Christian Holmstedt's Avatar
    Looking forward to the update for the Lumia 810...... if it happens.
    11-28-2013 12:57 PM
  23. snowmutt's Avatar
    Looking forward to the update for the Lumia 810...... if it happens.
    Oh, and another fight-picker rolls onto the forum!!

    N_LaRUE likes this.
    12-01-2013 09:40 PM
  24. IzaacJ's Avatar
    This thread is not meant to be a thread to whinge at MS, it was to suppress this idea that WP8 wouldn't be upgradeable to WP8.1.

    To address your points however.

    1. MS wanted to adopt the same system, however, being a distant third doesn't give them much power.
    2. Without being on the carriers side, people wouldn't get those contract deals for cheap phones.
    3. I have very little doubt that if carriers get the chance they'll do the exact same to Apple in the future.

    Keep in mind one thing and trust me I'm not backing the carriers, I hate the idea that they have any say in whether your phone gets updated or not, the carrier just wants you to get a new phone on a new contract. That's all they want from you. They could care less about you in general. They just want your cash. That's their business model. That's every company's business model.

    Reality sucks doesn't it?
    The carriers have nothing to do with the updates here, only the OEM. WP is so small rthat our carriers ignore the update process. Still, updates are slow as hell due to Nokia waiting as long as effin possible.
    12-05-2013 04:02 AM
  25. N_LaRUE's Avatar
    The carriers have nothing to do with the updates here, only the OEM. WP is so small rthat our carriers ignore the update process. Still, updates are slow as hell due to Nokia waiting as long as effin possible.
    Again, this is not a beat up on MS and Nokia thread. It's about whether your phone will get updated, in which case it will. That's all. No point arguing over how long updates takes, there's nothing you can do about it. Also my statement about carriers was a general statement. I can't know every possible scenario.
    12-05-2013 06:04 AM
50 12

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