11-24-2015 05:26 AM
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  1. HTC13's Avatar
    HTC13
    I was experimenting and tried linking my mom and dads contacts together. Then unlinked them and now all of the text message for my dad have merged with with my mom's. For example, when I go to messaging, I don't see the thread that I had with my dad. When I go to messaging, I see the thread for my mom and now mixed in that is all the messages from both my mom and dad. If I go to my dads contact information and swipe to history, all the texts are still there, but when I click on one of them, it takes me to the thread for my mom??? This happened to anyone else and does anyone know how to get the text messages unmerged?

    thanks,

    bob
    01-25-2014 09:18 AM
  2. Arpit Mittal's Avatar
    Arpit Mittal
    after unlink both contacts backup your data then soft-reset & may be your problem will be solved
    Originally Posted by HTC13
    I was experimenting and tried linking my mom and dads contacts together. Then unlinked them and now all of the text message for my dad have merged with with my mom's. For example, when I go to messaging, I don't see the thread that I had with my dad. When I go to messaging, I see the thread for my mom and now mixed in that is all the messages from both my mom and dad. If I go to my dads contact information and swipe to history, all the texts are still there, but when I click on one of them, it takes me to the thread for my mom??? This happened to anyone else and does anyone know how to get the text messages unmerged?

    thanks,

    bob
    01-25-2014 12:07 PM
  3. HTC13's Avatar
    HTC13
    Didn't work. Anyone else have thoughts?
    01-25-2014 01:52 PM
  4. Maaz Mansori's Avatar
    Maaz Mansori
    Have you texted them since doing this? Try sending them each a new text separately and see if it fixes itself.
    01-25-2014 02:05 PM
  5. HTC13's Avatar
    HTC13
    That didn't work either.
    01-25-2014 07:15 PM
  7. Arpit Mittal's Avatar
    Arpit Mittal
    Delete both contacts from people, then backup your data & then check both contacts on skydrive (with log in from laptop) also, if there delete both contacs , then save as new number both on mobile. Moreover delete all messages from that both numbers.

    Originally Posted by HTC13
    Didn't work. Anyone else have thoughts?
    01-26-2014 12:39 AM
  8. Arpit Mittal's Avatar
    Arpit Mittal
    Have your problem sorted out?

    Originally Posted by HTC13
    That didn't work either.
    01-28-2014 05:14 AM
  9. HTC13's Avatar
    HTC13
    Nothing suggested has worked.
    01-30-2014 07:53 AM
  10. EssThree's Avatar
    EssThree
    MS needs to put in an option to merge/separate threads. That would solve this.
    05-08-2014 11:46 PM
  11. knuthakon's Avatar
    knuthakon
    This just happend to me! Anyone who knows of a solution?
    11-24-2015 04:41 AM
  12. knuthakon's Avatar
    knuthakon
    Originally Posted by knuthakon
    This just happend to me! Anyone who knows of a solution?
    Seems like hard reset did the trick!
    11-24-2015 05:26 AM
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