1. Robin Vangampelaere's Avatar
    Hey Guys,

    I've used my Lumia 720 for about 9 months and always had the same SD-Card that worked perfectly. A week ago, I took that SD-Card to put it into another device. (Nvidia Shield on Android) Today I went to the store and bought an exact copy of the SD-Card. My phone is recognizing it, but when I put music or videos on it, my phone doesn't recognize the files. When I take a photo and the photo normally has to go onto my SD-Card I either can't find it on my phone.
    When I use the app to sync on my phone (error 83000000) or Windows Media PLayer I got the same problem.

    Any solutions? I already tried to format the SD-Card and to put the music onto my SD-Card on my computer. I'm 100% sure it's not a SD-Card problem.
    02-02-2014 07:54 AM
  2. palandri's Avatar
    I would do a factory reset.
    02-02-2014 09:23 AM
  3. Pranjal Rai's Avatar
    Try formatting the sd card and again copying all the data again to the sd card. Insert it into the phone and it'll work. I bet.
    02-02-2014 09:47 AM
  4. riotnrrrdx's Avatar
    this also happened to me before, same thing on my 720. can u check the sd card itself and check the kind of files
    that is stored on it ? does it show under the "Others" tab ? if it does then we have experienced exactly the same prolem.
    what i did is i safely remove the sd card but i didnt remove it on my phone then did a soft reset after that i wait for it to load
    for like 20 mins then it worked
    02-02-2014 01:22 PM

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