1. theblackcat1me's Avatar
    Hey everyone i just bought a Lumia 1020 from someone and there a background every where i go but when i take a screen shot its not there, please help me ASAP!
    03-13-2014 03:40 PM
  2. user928's Avatar
    I suspect that the previous owner installed an app that adds wallpaper as background. Check the installed apps against this:

    Search results for "background" | Windows Phone Apps+Games Store (United States)
    03-13-2014 04:56 PM
  3. theblackcat1me's Avatar
    Actually i restored the phone so....:\
    03-14-2014 02:36 AM
  4. shmsnh's Avatar
    Are you talking about a burn-in?
    03-14-2014 03:21 AM
  5. nyolc8's Avatar
    Are you talking about a burn-in?
    I think this will be the answer...
    03-14-2014 10:47 AM
  6. theblackcat1me's Avatar
    it's like writes on the screen and picture of guys, i read about it on the internet and some people says it's because of the AMOLED screen and it happens often and there's no way to get it off, pls if anyone know anything help me
    03-14-2014 01:18 PM
  7. metalchick719's Avatar
    Definitely sounds like burn in. I saw it on a 1020 and a 925 that were on display at an AT&T store earlier this week. Unfortunately, I don't think there's any solution for it.
    03-14-2014 01:26 PM
  8. ratsttam's Avatar
    Definitely sounds like burn in. I saw it on a 1020 and a 925 that were on display at an AT&T store earlier this week. Unfortunately, I don't think there's any solution for it.
    Sounds like burn-in to me too. AMOLED is susceptible to this (will almost appear to be a shadow of a former image). The only way to get rid of burn-in, is to replace the display. I have seen some apps on android that cycled an RGB screen, with limited success though. I don't believe there are any available for WP.
    03-14-2014 01:51 PM

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