1. tmpusr889's Avatar
    I have two microsoft accounts.
    1. Old SkyDrive account with 50GB and all my data.
    2. Windows Phone account with all my purchased apps.

    Windows Phone 8.1 is forcing me to use the OneDrive associated with account #2. That account only has 7GB and none of my files. What can I do about this?
    05-01-2014 04:10 PM
  2. anon(8657436)'s Avatar
    Go to mail.live.com, settings and there should be something called "alias". Click on add an alias and add the account you want to be the secondary one.
    Will6371 likes this.
    05-01-2014 04:18 PM
  3. tmpusr889's Avatar
    That does not work. MS does not let you add existing MS accounts as aliases.
    05-02-2014 09:55 AM
  4. Kaushik Dash's Avatar
    Contact Microsoft support maybe
    05-02-2014 11:40 AM
  5. Andy Blackburn's Avatar
    Anyone figure this one out yet?
    02-14-2015 05:32 PM
  6. RumoredNow's Avatar
    Try calling Microsoft Customer Care?

    microsoft customer care - Bing
    02-14-2015 06:45 PM
  7. Tim Turner5's Avatar
    From Microsofts "change-a-microsoft-account-faq"

    If you want to change the Microsoft account you use on your phone, you must first reset your phone to factory settings, which will delete everything you've ever added to your phone. So make sure that you back everything up first. See Which apps can I use to sync with my computer? to figure out the best app to use. Note that you'll also need to re-buy anything you've bought that requires a Microsoft account to use, including apps, games and music.

    And you can't merge accounts, either I know - I've been trying for over a year to do either. And linking does no good. I can't imagine why MS don't want you to do this; but I guess someone somewhere gets a bonus based on the number of MS accounts; and if they ever let you change or merge, they'd lose about 40% of the accounts in existence at one fell swoop.
    08-06-2015 01:21 PM

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