06-21-2015 09:16 AM
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  1. jimitndiaye's Avatar
    Same problem on Lumia 920. Happened twice in a row. Running it again with the Diagnostics app running
    ven07 likes this.
    08-04-2014 12:21 PM
  2. Ryan ODonnell's Avatar
    No luck at all after changing :(
    08-04-2014 12:21 PM
  3. eMike's Avatar
    08-04-2014 12:27 PM
  4. anon(5344685)'s Avatar
    Guys same on on Lumia 920 from EE, but just to calm you down... give it a day, as always this is because the servers are hammered!
    08-04-2014 12:27 PM
  5. Lanceloni's Avatar
    In order to address this error, you need to move to a faster WiFi
    08-04-2014 12:31 PM
  6. Bernd Vantyghem's Avatar
    Same problem on my Ativ S.
    08-04-2014 12:32 PM
  7. nusense's Avatar
    Just installed on non cyan 925. No problems and pretty quick download and install.
    08-04-2014 12:33 PM
  8. MrSublimo's Avatar
    Yeah same problem here! Tried 3 times and it says 'The update was downloaded but couldn't be opened.'
    08-04-2014 12:33 PM
  9. vafo's Avatar
    Same here on Samsung ATIV S - Portugal (unbranded). No heating or battery problems detected, fails after entering gears phase.

    I do have region set to US - Haven't made any other attempts under different settings.
    08-04-2014 12:34 PM
  10. anon(5973126)'s Avatar
    There's a Wi-Fi glitch in the WP8.1 DP which slows down the connection if it is a public Wi-Fi... I'm having the same issue on my Office network.. It should work fine in your home network
    08-04-2014 12:34 PM
  11. vafo's Avatar
    In order to address this error, you need to move to a faster WiFi
    Not sure if sarcasm, but my current (office) connection is pretty crappy...
    08-04-2014 12:35 PM
  12. eddieolong's Avatar
    I'm on my home network and its still not working. 1520.
    Jamoire likes this.
    08-04-2014 12:36 PM
  13. anon(5973126)'s Avatar
    No it's not... Just a windows feature..
    08-04-2014 12:37 PM
  14. vafo's Avatar
    There's a Wi-Fi glitch in the WP8.1 DP which slows down the connection if it is a public Wi-Fi... I'm having the same issue on my Office network.. It should work fine in your home network
    If this is true, does updating fix this glitch? I tought my new employers Wi-Fi SUCKED altho it works decent on my SmugDroid, and on my ATIV S I have to keep disconnecting and connecting again hour after hour to have some kind of internet access... This could explain it!
    08-04-2014 12:37 PM
  15. jimitndiaye's Avatar
    I had a similar issue with the battery the first time I attempted to install the update. It was around 50% and plugged in to charge. I started the update and left it to install. Came back maybe 30 mins later and the battery was dead somehow (even though it was plugged in). When it had recharged I first saw that 80188308 error message. Tried to install again and this time after rebooting to apply the update I got the same error message.
    ​I have the same model and carrier as you do.
    08-04-2014 12:41 PM
  16. aldaq's Avatar
    Same, have received error 80188308 four times. I deleted the temporary files and internet history before attempt 4 (and also turned off and on again), but the update still failed with the same code. Also had a weird battery level glitch after the first attempt. Started installing update around 90%, and fell to 12% in the space of a few minutes. Didn't generate any heat. It took only 15-20 minutes on charge to get back to 100%.

    Not sure what to try next. UK Lumia 920 EE
    I only had that weird battery level glitch.... It's still charging... I hope it didn't corrupt anything :(
    I have a Nokia Lumia 920
    08-04-2014 01:04 PM
  17. muvig's Avatar
    same error yes on 920
    08-04-2014 01:13 PM
  18. bAN01TgAZ's Avatar
    Same error - NL920 Three UK.

    I was set on US and had the error, I changed to UK, same error, deleted the language packs, same error, turned off sync & backup, still same error...

    ​My phone is branded '3' UK

    (NOTE::) My unbranded EE UK NL1020 took the update first time,
    08-04-2014 01:18 PM
  19. vafo's Avatar
    Going home and I'll comment on that "public wifi problem" possibility.
    08-04-2014 01:33 PM
  20. Lumiamike's Avatar
    There's a Wi-Fi glitch in the WP8.1 DP which slows down the connection if it is a public Wi-Fi... I'm having the same issue on my Office network.. It should work fine in your home network
    No, I'm afraid that info is incorrect, home, work, public, they all fail, it is an Ms issue that will be resolved within 24hrs
    vafo likes this.
    08-04-2014 01:43 PM
  21. Aniket Mhatre's Avatar
    Microsoft= Errors

    Sent from Lumia 925 India using tapatalk
    eMike likes this.
    08-04-2014 01:56 PM
  22. eMike's Avatar
    Microsoft can't do anything without an issue
    +1
    08-04-2014 01:57 PM
  23. Zamir Yusof's Avatar
    I'm not sure what's the issue here. My home wifi coverage is solid, the speed is stable 10mbps, display set to never turn off and still encountering this error on my 920. Actually I have another twice error 801882d2 (this one with display turn off at 1minute) before reaching 80188308 on 3rd attempt.
    08-04-2014 02:05 PM
  24. eddieolong's Avatar
    Finally worked for me. I deleted some stuff and had up 8GB of space free. Could have been that our maybe the update servers were just swamped?
    08-04-2014 02:24 PM
  25. CoachLinton's Avatar
    Same issue with Samsung Ativ S Neo. And I don't think it has to do with my WiFi. First downloads were on 4G so I broke out my Verizon Hockey Puck, getting 13.44 down and 8.41 up and still got the error 2 more times.

    I've also tried:
    1.)Clearing the Temp files
    2.)Adjusting the lock settings
    3.)Resetting the Live Lock Screen (I was having delay issues)
    4.)Uninstalling Live Lock Screen
    5.)Trying a 3rd WiFi network (similar speed test)
    6.)Adjusting Storage Sense to install apps on Phone. (long shot, but I was up to try anything)

    I've checked the Preview Program and box is checked. Thought about trying a hard reset since I've done a few soft, but since Sprint is always so far behind on their stuff, I'm afraid I would never be able to get back onto the network again if I did.
    Edit: I have 5.34 GB free on the phone.
    08-04-2014 02:30 PM
206 1234 ...

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