[JithinPrasad]

i have updated my 620 to cyan via NSFT.
And nw after updating to cyan i cant update to Update 1 through PFD.
I hav the PFD app & its enabled. When checking for updates it shows "we are currently unable to check for updates (80072ee2)"..
And when i disable the PFD app it shows ur phone is upto date..
any solution for this..
please help.
Thanks in advance..

[Xpider_MX]

Try with a hard reset.

[JithinPrasad]

that will erase my all data in phone.. isnt it

[WanderingTraveler]

You might want to check out the Microsoft support forum for this.

http://answers.microsoft.com/en-us/w...0-01c13233bd93

[Vicky Krishnatrai]

Don't worry it is an just temporary error cause of Slow internet or down server or time out during check for updates. Try checking and it would be good for you to have high speed internet. Trust me it will work. Good luck.

[JithinPrasad]

iam doing this from yesterday afternoon.. the same error code.. i dont think its because of slow net. Because when i disable PFD it shows ur phone is uptodate..
it keeps on checking for bout 5 min as if there is an update. Suddenly showing cant check for updates now..

[JithinPrasad]

will a soft reset or hard reset erases my phone data..
but i had read in many forum comments that reset wont work in this error.

[anon8855939]

Just do a soft reset. It wont delete anything.
Just hold volume down + power button for 10-15 seconds
Edit: My apologies

[anon8855939]

Or reject your sim and then check for updates

[milkyway]

Just do a hard reset. It wont delete anything.
Just hold volume down + power button for 10-15 seconds

that's a soft reset

[Vicky Krishnatrai]

Please don't reset neither hard nor soft. Why don't you trust me? I am working WP supporter on Windows phone forums. When u disable Pfd you get that you are up to date because there is no any update pack for non PfD users but when you Enable again it takes long time to check because your device try to fetch update data and try to make enable you to download but cause of slow internet or any down server gives you error ****72ee. Now please try to find any high speed internet for update and I if u couldn't so please wait 10 hours.

[JithinPrasad]

so a hard reset will not delete my data in phone..??
i had taken out my sim and checked for updates still the same error..

[JithinPrasad]

OK.. Trusting you.. i will wait..

[Vicky Krishnatrai]

http://www.windowsphone.com/en-in/ho...-update-issues ये लिंक देखो। विंडोज फोन का अपडेट ट्रबलशूटिंग पेज। जहाँ आपके ऐरर कोड 80072ee2 की व्याख्या है। Please use high speed internet and keep checking everytime I am sure you will get success.

[JithinPrasad]

Bro.. iam already using a high speed internet.. Bsnl broadband with wifi
nd i usually update my phone through this net.
But this is the first time i am facing this issue.
will there anything to do with NSRT.. because i face the issue after updating to cyan via NSRT
Any way i will wait..

[Vicky Krishnatrai]

No you don't need to revert back to wp black. Actually abhi tak raat ho rahi hai America mai aur waha jaise hi morning hogi to wo log server theek kar denge aur unki subha hmare shaam k 7 baje k baad hoti hai to tab try karna.

[Rasetech]

so a hard reset will not delete my data in phone..??
i had taken out my sim and checked for updates still the same error..

NOT a hard resete WILL delete all your data. What was described above was a soft reset.

@Anshu Goel: don't tell people what to do when you obvisisly don't know what you are talking about.

[JithinPrasad]

No you don't need to revert back to wp black. Actually abhi tak raat ho rahi hai America mai aur waha jaise hi morning hogi to wo log server theek kar denge aur unki subha hmare shaam k 7 baje k baad hoti hai to tab try karna.

K.. i will wait and check for updates after 7pm

[JithinPrasad]

NOT a hard resete WILL delete all your data. What was described above was a soft reset.

@Anshu Goel: don't tell people what to do when you obvisisly don't know what you are talking about.

So which reset will delete our data in the phone.. hard/soft?
how to do a soft/hard reset..?

Jst for info.. anyway iam nt going to do any reset

[DoctorSaline]

So which reset will delete our data in the phone.. hard/soft?
how to do a soft/hard reset..?

Jst for info.. anyway iam nt going to do any reset

Soft reset won't delete any data. You'll just have to set date and time every time.
Press and hold Volume down key + Power Key for about 15seconds.

Hard reset will delete your data so make a backup first. Go to settings> About> Reset your phone > Confirm

[JithinPrasad]

Issue Solved..
Soft Reset has made it for me..
Soft reset my phone - checked for updates through Airtel 3G
Nd got an update notification..
thanks to all.. Specially to Vicky & Dr.Saline

[DoctorSaline]

Issue Solved..
Soft Reset has made it for me..
Soft reset my phone - checked for updates through Airtel 3G
Nd got an update notification..
thanks to all.. Specially to Vicky & Dr.Saline

Pleasure!

[JithinPrasad]

Pleasure!

Now another wired issue occurs.. Cant download speech/keyboard
the same error code occurs 80072ee2
need English UK for using Cortana
Nw cant use cortana in India

[JithinPrasad]

No you don't need to revert back to wp black. Actually abhi tak raat ho rahi hai America mai aur waha jaise hi morning hogi to wo log server theek kar denge aur unki subha hmare shaam k 7 baje k baad hoti hai to tab try karna.

Bro i updated to update 1.
Now another wired issue occurs.. Cant download speech/keyboard
the same error code occurs 80072ee2
need English UK for using Cortana
Nw cant use cortana in India

[DoctorSaline]

Now another wired issue occurs.. Cant download speech/keyboard
the same error code occurs 80072ee2
need English UK for using Cortana
Nw cant use cortana in India

I think it was mentioned somewhere in the forums that you have to download keyboard and languages pack BEFORE updating to update 1. Might need to downgrade to cyan, then download those, then upgrade to update 1.
I'm not sure though.