08-27-2014 07:21 AM
44 12
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  1. JithinPrasad's Avatar
    i have updated my 620 to cyan via NSFT.
    And nw after updating to cyan i cant update to Update 1 through PFD.
    I hav the PFD app & its enabled. When checking for updates it shows "we are currently unable to check for updates (80072ee2)"..
    And when i disable the PFD app it shows ur phone is upto date..
    any solution for this..
    please help.
    Thanks in advance..
    08-24-2014 06:32 AM
  2. Xpider_MX's Avatar
    Try with a hard reset.
    08-24-2014 05:27 PM
  3. JithinPrasad's Avatar
    that will erase my all data in phone.. isnt it
    08-25-2014 01:17 AM
  4. WanderingTraveler's Avatar
    You might want to check out the Microsoft support forum for this.

    http://answers.microsoft.com/en-us/w...0-01c13233bd93
    08-25-2014 01:22 AM
  5. Vicky Krishnatrai's Avatar
    Don't worry it is an just temporary error cause of Slow internet or down server or time out during check for updates. Try checking and it would be good for you to have high speed internet. Trust me it will work. Good luck.
    08-25-2014 01:44 AM
  6. JithinPrasad's Avatar
    iam doing this from yesterday afternoon.. the same error code.. i dont think its because of slow net. Because when i disable PFD it shows ur phone is uptodate..
    it keeps on checking for bout 5 min as if there is an update. Suddenly showing cant check for updates now..
    08-25-2014 02:05 AM
  7. JithinPrasad's Avatar
    will a soft reset or hard reset erases my phone data..
    but i had read in many forum comments that reset wont work in this error.
    08-25-2014 02:09 AM
  8. anon8855939's Avatar
    Just do a soft reset. It wont delete anything.
    Just hold volume down + power button for 10-15 seconds
    Edit: My apologies
    Last edited by Anshu Goel; 08-25-2014 at 01:04 PM.
    08-25-2014 02:12 AM
  9. anon8855939's Avatar
    Or reject your sim and then check for updates
    08-25-2014 02:13 AM
  10. milkyway's Avatar
    Just do a hard reset. It wont delete anything.
    Just hold volume down + power button for 10-15 seconds
    that's a soft reset
    anon8855939 likes this.
    08-25-2014 02:33 AM
  11. Vicky Krishnatrai's Avatar
    Please don't reset neither hard nor soft. Why don't you trust me? I am working WP supporter on Windows phone forums. When u disable Pfd you get that you are up to date because there is no any update pack for non PfD users but when you Enable again it takes long time to check because your device try to fetch update data and try to make enable you to download but cause of slow internet or any down server gives you error ****72ee. Now please try to find any high speed internet for update and I if u couldn't so please wait 10 hours.
    08-25-2014 02:33 AM
  12. JithinPrasad's Avatar
    so a hard reset will not delete my data in phone..??
    i had taken out my sim and checked for updates still the same error..
    08-25-2014 02:34 AM
  13. JithinPrasad's Avatar
    OK.. Trusting you.. i will wait..
    08-25-2014 02:36 AM
  14. Vicky Krishnatrai's Avatar
    http://www.windowsphone.com/en-in/ho...-update-issues ये लिंक देखो। विंडोज फोन का अपडेट ट्रबलशूटिंग पेज। जहाँ आपके ऐरर कोड 80072ee2 की व्याख्या है। Please use high speed internet and keep checking everytime I am sure you will get success.
    08-25-2014 02:41 AM
  15. JithinPrasad's Avatar
    Bro.. iam already using a high speed internet.. Bsnl broadband with wifi
    nd i usually update my phone through this net.
    But this is the first time i am facing this issue.
    will there anything to do with NSRT.. because i face the issue after updating to cyan via NSRT
    Any way i will wait..
    08-25-2014 02:53 AM
  16. Vicky Krishnatrai's Avatar
    No you don't need to revert back to wp black. Actually abhi tak raat ho rahi hai America mai aur waha jaise hi morning hogi to wo log server theek kar denge aur unki subha hmare shaam k 7 baje k baad hoti hai to tab try karna.
    08-25-2014 03:36 AM
  17. Rasetech's Avatar
    so a hard reset will not delete my data in phone..??
    i had taken out my sim and checked for updates still the same error..
    NOT a hard resete WILL delete all your data. What was described above was a soft reset.

    @Anshu Goel: don't tell people what to do when you obvisisly don't know what you are talking about.
    08-25-2014 03:44 AM
  18. JithinPrasad's Avatar
    No you don't need to revert back to wp black. Actually abhi tak raat ho rahi hai America mai aur waha jaise hi morning hogi to wo log server theek kar denge aur unki subha hmare shaam k 7 baje k baad hoti hai to tab try karna.
    K.. i will wait and check for updates after 7pm
    08-25-2014 04:19 AM
  19. JithinPrasad's Avatar
    NOT a hard resete WILL delete all your data. What was described above was a soft reset.

    @Anshu Goel: don't tell people what to do when you obvisisly don't know what you are talking about.
    So which reset will delete our data in the phone.. hard/soft?
    how to do a soft/hard reset..?

    Jst for info.. anyway iam nt going to do any reset
    08-25-2014 04:21 AM
  20. DoctorSaline's Avatar
    So which reset will delete our data in the phone.. hard/soft?
    how to do a soft/hard reset..?

    Jst for info.. anyway iam nt going to do any reset
    Soft reset won't delete any data. You'll just have to set date and time every time.
    Press and hold Volume down key + Power Key for about 15seconds.

    Hard reset will delete your data so make a backup first. Go to settings> About> Reset your phone > Confirm
    JithinPrasad likes this.
    08-25-2014 04:35 AM
  21. JithinPrasad's Avatar
    Issue Solved..
    Soft Reset has made it for me..
    Soft reset my phone - checked for updates through Airtel 3G
    Nd got an update notification..
    thanks to all.. Specially to Vicky & Dr.Saline
    DoctorSaline likes this.
    08-25-2014 08:28 AM
  22. DoctorSaline's Avatar
    Issue Solved..
    Soft Reset has made it for me..
    Soft reset my phone - checked for updates through Airtel 3G
    Nd got an update notification..
    thanks to all.. Specially to Vicky & Dr.Saline
    Pleasure!
    08-25-2014 09:12 AM
  23. JithinPrasad's Avatar
    Pleasure!
    Now another wired issue occurs.. Cant download speech/keyboard
    the same error code occurs 80072ee2
    need English UK for using Cortana
    Nw cant use cortana in India
    08-25-2014 09:46 AM
  24. JithinPrasad's Avatar
    No you don't need to revert back to wp black. Actually abhi tak raat ho rahi hai America mai aur waha jaise hi morning hogi to wo log server theek kar denge aur unki subha hmare shaam k 7 baje k baad hoti hai to tab try karna.
    Bro i updated to update 1.
    Now another wired issue occurs.. Cant download speech/keyboard
    the same error code occurs 80072ee2
    need English UK for using Cortana
    Nw cant use cortana in India
    08-25-2014 09:47 AM
  25. DoctorSaline's Avatar
    Now another wired issue occurs.. Cant download speech/keyboard
    the same error code occurs 80072ee2
    need English UK for using Cortana
    Nw cant use cortana in India
    I think it was mentioned somewhere in the forums that you have to download keyboard and languages pack BEFORE updating to update 1. Might need to downgrade to cyan, then download those, then upgrade to update 1.
    I'm not sure though.
    08-25-2014 10:08 AM
44 12

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