1. Windows Central Question's Avatar
    And that windows 10 os has led my phone go viral..it has become sooo slow and the touch dosent work properly. so i want windows 8.1 back.. can i get it??? if yes can u plz tell me how..?
    05-03-2015 03:59 AM
  2. Mike Newport's Avatar
    And that windows 10 os has led my phone go viral..it has become sooo slow and the touch dosent work properly. so i want windows 8.1 back.. can i get it??? if yes can u plz tell me how..?
    Its easy, search for the Microsoft Lumia recovery tool, its requires you to download the tool(its free),then hook your phone to the USB port and it should pick up your phone and you can click in it and from there it will prompt you all directions, if it does not detect your phone there is an option to manually search for it, ima beginner and I rolled my Lumia 1020 back to 8.1 in less then 20 minutes. I also recommend one or maybe even two hard resets after rolling back it helps everything run smoothly.
    05-03-2015 04:36 AM

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