08-27-2015 09:12 PM
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  1. Rupesh Nair's Avatar
    Rupesh Nair
    I am getting error 80072f8f while trying to check for denim update. I have set the time and date according to my region and still its showing the same error. HELP! this happened after i downgraded from WP10 TP to WP 8.1 through Windows Phone recovery tool. I am stuck with CYAN!!
    Phone : L1320
    Last edited by Rupesh Nair; 05-08-2015 at 01:28 PM. Reason: phone model
    05-08-2015 01:27 PM
  2. Harrie-S's Avatar
    Harrie-S
    Retired Ambassador
    Guess you already Google or Binged this error code.
    It is indeed a date and time mismatch.
    Just to double check did you maybe by mistake use 2014 or mixed up month and day in the date
    setting or 12 / 24 time setting.
    Do you use the correct time zone?
    Did you try to find updates with and without the auto setting for date and time.
    Rupesh Nair likes this.
    05-09-2015 03:42 AM
  3. Rupesh Nair's Avatar
    Rupesh Nair
    Thanks for the reply.
    Everything's okay i checked it.
    This morning it somehow updated and installed denim automatically, no idea how that happened. Later i tried to install a speech language and it gave me the same error for few times and then when i gave up on this after few hours i tried again and it downloaded! -,- something might have got messed up while downgrading
    Harrie-S and Amanda Jonson like this.
    05-09-2015 08:48 AM
  4. Jeff Petit's Avatar
    Jeff Petit
    I am also having the above described issue on my 1020 but still unable to get the update. Does anyone have any suggestions? Thanks...
    05-14-2015 01:35 PM
  5. pseudosavant's Avatar
    pseudosavant
    Same here. Date/time are correct. I'm on the preview for developers 8.1 (8.10.14157.200) on my AT&T Lumia 1020. I just wanted to get the denim update.
    05-14-2015 02:04 PM
  7. Amanda Jonson's Avatar
    Amanda Jonson
    I'm having the same issue on my 920.
    I'm stuck on Cyan (OS version 8.10.14157.200) after first downgrading from the Win10 TP (build 10080) and then installing Preview for Developers so I could at least upgrade to Denim.

    I checked my time + date and they were correct and I've done multiple soft-resets.
    OP's original issue has been fixed unexplicitly, but I'm still having the problem and I'm not sure what other troubleshooting I should do to fix this. :/
    05-17-2015 01:07 PM
  8. Adiels's Avatar
    Adiels
    i have the same problem with my lumia 720, try to check the update using your cellular data, then download the update using your wifi connection. it works for me.. hope can help
    05-18-2015 11:35 PM
  9. Amanda Jonson's Avatar
    Amanda Jonson
    Originally Posted by Adiels
    i have the same problem with my lumia 720, try to check the update using your cellular data, then download the update using your wifi connection. it works for me.. hope can help
    That didn't work either.
    Thanks for suggesting it though.
    05-20-2015 12:15 AM
  10. Rupesh Nair's Avatar
    Rupesh Nair
    Originally Posted by Amanda Jonson
    That didn't work either.
    Thanks for suggesting it though.
    Originally Posted by Adiels
    i have the same problem with my lumia 720, try to check the update using your cellular data, then download the update using your wifi connection. it works for me.. hope can help
    This works for me. Turn off wifi restart and check for updates through cellular data and download using wifi.
    05-22-2015 04:25 AM
  11. Amanda Jonson's Avatar
    Amanda Jonson
    Originally Posted by Rupesh Nair
    This works for me. Turn off wifi restart and check for updates through cellular data and download using wifi.
    Tried it. Still not working... :/
    05-24-2015 01:25 PM
  12. sburak's Avatar
    sburak
    Anyone find a resolution if the previous suggestions didn't work?
    07-23-2015 03:21 PM
  13. Marsiss's Avatar
    Marsiss
    Exactly same issue. I own a AT&T lumia 920.
    After I installed insider preview, restarted and finished the installation. My phone was stuck in cyan, same error when trying to update. All my region and time are set correct, now even I can not connect the store to update my apps......
    And so far I did not get any solution working.
    08-27-2015 09:12 PM
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