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  1. Windows Central Question's Avatar
    I own 2 WP's. On both phones I have the above app installed. 3 of the same accounts are on each phone. Google:Lastpass:Microsoft. Lastpass is the only account that has the same 6 digit number on both phones simultaneously. Microsoft and Google's 6 digit numbers are different and therefore won't give me the correct number to input when using this app to log into their respective accounts. How do I get the app to sync up and give me the same numbers on each phone at the same time?
    03-13-2016 03:35 PM
  2. xandros9's Avatar
    I did set up both phones at the same time/give them the exact same input data.
    03-13-2016 03:43 PM
  3. GeminiJ13's Avatar
    Did you mean to say if I set up the phones at the same time rather than you set up the phones at the same time as you asked?
    03-13-2016 04:00 PM
  4. GeminiJ13's Avatar
    Are you not understanding my question back at you?

    Are you not understanding my question back at you?
    Last edited by xandros9; 03-13-2016 at 04:52 PM. Reason: merging posts
    03-13-2016 04:31 PM
  5. xandros9's Avatar
    You don't need to post repeatedly, I do other things than post here you know!

    I meant that I have done the same with multiple phones, I took screenshots of the QR code and scanned that same QR code anytime I needed to use the authenticator on a new device. Same data in = same numbers with minimal discrepancy.
    Laura Knotek, RumoredNow and eusty like this.
    03-13-2016 04:52 PM
  6. GeminiJ13's Avatar
    So, I took the advice you gave and deleted the other two accounts from both my phones. I then went back to each site and re-added the QR code to each phone as you described and it worked like a charm. Now all 3 accounts on both phones are correctly synced. I didn't try to post more than once. When I refreshed the page to see if you had answered the question it said that it had not posted my last reply so I hit the "Post Quick Reply" button again. Hence the double post. Thank you for your help solving this matter.
    xandros9 and RumoredNow like this.
    03-13-2016 05:33 PM

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