03-17-2019 11:31 AM
tools
  1. brian stabinger's Avatar
    brian stabinger
    I have a 'new' 920, on AT&T (AT&T branded, as well). Everything works great, except I can't seem to get it to update to Denim. Stuck on 8.10.12393.890.

    Is there a process to force this update?

    Thanks!

    -Brian
    03-15-2019 11:29 AM
  2. Ryujingt3's Avatar
    Ryujingt3
    Trusted Member
    Q&A Team
    Originally Posted by brian stabinger
    I have a 'new' 920, on AT&T (AT&T branded, as well). Everything works great, except I can't seem to get it to update to Denim. Stuck on 8.10.12393.890.

    Is there a process to force this update?

    Thanks!

    -Brian
    It might not be possible. MS may have switched off any and all WP8 updates.
    03-17-2019 07:26 AM
  3. spicypadthai's Avatar
    spicypadthai
    Try the Windows Device Recovery Tool. If there's an image for the 920, it may be on Denim.
    03-17-2019 11:31 AM
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