This is a very strange issue. I bought my wife the Neo, and she is digging it (having convinced her to ditch the Galaxy S3-victory), but after loading a good number of apps I recommended along with a few she found on her own, the phone crashes after taking a photo. Not using any lenses, just the default camera app. Snap a photo, turn off phone for a few seconds, then the phone won't turn on anymore.
To add to this, today it shot a couple corrupt JPGs (half images, garbled other half), so I brought it into the store for an exchange. I was now convinced it wasn't simply a software conflict, and that it may be hardware. Mostly because I couldn't find anyone else with this issue on several message boards. I swapped it, did a full restore from backup, and BAM-same issue. I started to uninstall apps looking for the rogue app issue. No luck so far. Right now, I've restored to a clean (no apps, just text messages) backup, and will start installing apps slowly.
It's pretty weird. Have any thoughts on this? Thanks in advance. This is marring the WP8 experience for her.
To add to this, today it shot a couple corrupt JPGs (half images, garbled other half), so I brought it into the store for an exchange. I was now convinced it wasn't simply a software conflict, and that it may be hardware. Mostly because I couldn't find anyone else with this issue on several message boards. I swapped it, did a full restore from backup, and BAM-same issue. I started to uninstall apps looking for the rogue app issue. No luck so far. Right now, I've restored to a clean (no apps, just text messages) backup, and will start installing apps slowly.
It's pretty weird. Have any thoughts on this? Thanks in advance. This is marring the WP8 experience for her.