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  1. dorelse's Avatar
    So...I obviously need to get my firmware updated as it doesn't match Sprint's published version.

    I'm not a Sprint WP rookie, I have a HTC 8XT as well. I picked up this Neo off a reseller on ebay, but I don't think somethings right...if you look at my Radio section in the 'About' page...there's nothing there? And...I am having connection issues both Wi-FI & Cellular Data...

    Thoughts? (I did not load the PFD version, so I think I have a fried phone?)

    wp_ss_20150615_0001.png
    Attached Thumbnails wp_ss_20141223_0001.png  
    06-15-2015 06:08 PM
  2. Microsoftjunkie's Avatar
    Have you use WP recovery tool?
    06-15-2015 06:18 PM
  3. dorelse's Avatar
    Have you use WP recovery tool?
    Didn't think that worked with a non-Lumia device...
    06-15-2015 07:00 PM
  4. Microsoftjunkie's Avatar
    Don't know the specifics, but MS has been adding support for non-Lumias.
    06-15-2015 07:09 PM
  5. Skippy07's Avatar
    NuAngel had posted steps to flash the Sprint Ativ S Neo for folks who were having a different issue. His steps are here FIXED! Sprint ATIV S Neo Developer Preview 8.1 Unable to Activate after Reset | NuAngel.net.

    I really don't know if this would fix your issue or not, but it might be worth a try. One thing though, I believe the version you end up with is the original Windows Phone 8.0 for the Sprint Ativ S Neo. So, you would have to then look for the OTA update(s) from Sprint to bring it up to the current WP 8.1 level.

    -Skippy
    dorelse likes this.
    06-18-2015 05:53 PM
  6. dorelse's Avatar
    NuAngel had posted steps to flash the Sprint Ativ S Neo for folks who were having a different issue. His steps are here FIXED! Sprint ATIV S Neo Developer Preview 8.1 Unable to Activate after Reset | NuAngel.net.

    I really don't know if this would fix your issue or not, but it might be worth a try. One thing though, I believe the version you end up with is the original Windows Phone 8.0 for the Sprint Ativ S Neo. So, you would have to then look for the OTA update(s) from Sprint to bring it up to the current WP 8.1 level.

    -Skippy

    Yeah, Thanks Skippy. I ended up returning it to the reseller as they're going to supply me with one that meets Sprint's software specs supposedly. We shall see. I figured why mess with the warranty I received when I could just return it for one that works properly.

    Hopefully the replacement comes with the correct versions that I can update to directly from Sprint.
    06-22-2015 01:07 PM

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