Uh oh! I decided to turn my phone off last night. First time since the reset to enable datasense. Now I have the multiple boot crashing problem. Kept rebooting like 8 times, I just pulled the battery. Gonna remove my sim card (I don't have an SD card), replace the battery, and try to turn the device back on.
Edit: With the sim card removed, it boot crashed 3 times, but then finally booted.
Edit2: Made a backup of apps & settings (just in case), turned off device, replaced sim, device booted up successfully on first try. WP greeted me with a message saying that my device mode has now changed to gsm (from previously having no sim).
what physical keys? Like the power key? If so that just reboots the phone. I didn't know there was a key combination to reset?
As far as I know, the same process that people use on the Lumia's, works on all windows phones:
1. Make sure you have enough battery life.
2. Turn off the Ativ-S phone by pressing the power button and holding it for a few seconds then scroll down to turn off the phone.
3. Press the Volume Down Key + Power Key to turn on the unit
4. Still hold the volume down key, the release Power Key.
5. Wait for the startup screen booting with an exclamation mark " ! " then release the volume down key.
6. Press the following buttons in the following order: press the volume up (high volume key) ==> press volume key down (low volume key) ==> press the power key ==> press volume down key.
7. Wait a moment and look at the screen, a message such as loading new software will start the hard reset process
As far as I know, the same process that people use on the Lumia's, works on all windows phones:
1. Make sure you have enough battery life.
2. Turn off the Ativ-S phone by pressing the power button and holding it for a few seconds then scroll down to turn off the phone.
3. Press the Volume Down Key + Power Key to turn on the unit
4. Still hold the volume down key, the release Power Key.
5. Wait for the startup screen booting with an exclamation mark " ! " then release the volume down key.
6. Press the following buttons in the following order: press the volume up (high volume key) ==> press volume key down (low volume key) ==> press the power key ==> press volume down key.
7. Wait a moment and look at the screen, a message such as loading new software will start the hard reset process
Hi all. I updated the initial post to this thread. It contains some troubleshooting information for those who are still having this rebooting difficulty.
EDIT: These are just workarounds. You may still get the crashes during boot, which I managed to get again this morning.
Last edited by Matthew Becker1; 08-13-2013 at 09:15 AM.
I am on telus and have been experiencing this isue alot. I did a factory reset to get DataSence. I hope they fix this fast as it happens with my sd card constantly. i remove the card it still happens. Its annoying. I also started a discussion on the microsoft answers site in hopes it gets seen faster then a 3rd party website.... http://answers.microsoft.com/en-us/w...6-50c836115afe
Yeah, the crashing went away for a little while, but they started up again. I have more space than I'm currently using, so I'm going to go without my Micro SD card for a bit to see if the problem persists.
I haven't dared to shut my phone off and see if I'll still have the reboot problem after getting through it the first time. I'll have to try it again eventually. :p