1. trakman's Avatar
    I was wondering if any of you are having charging issues? Every night I plug my phone into charge. I noticed that my phone will only charge to 98% when checking under battery saver under setting. Also, my battery indicator indicates charging. I will leave it on charger for 12 hours and it will almost never reach 100% just stays at 98%. I have only seen 100% twice on my Focus S.
    11-16-2011 04:26 AM
  2. ZombieBacchus's Avatar
    Not seeing this issue. It does seem to take a very long time to charge though.
    11-16-2011 11:27 AM
  3. StriderNo9's Avatar
    Mine takes forever to charge also, but it does charge to 100%
    11-16-2011 01:43 PM
  4. trakman's Avatar
    I'm at 7 hours and still 98% and charging. Are you guys charging with charger or USB port?
    11-16-2011 03:04 PM
  5. techygeek82's Avatar
    Mine charges fine to 100%. I did notice that the charging plug came with a 0.7a output plug where as most devices these days have an output of 1.0. I plugged it in to a 1.0a plug and the charging does seem a bit quicker.
    11-16-2011 03:49 PM
  6. ZombieBacchus's Avatar
    I'm at 7 hours and still 98% and charging. Are you guys charging with charger or USB port?
    I am charging with the charger that came with the phone.
    11-16-2011 04:02 PM
  7. trakman's Avatar
    So, my phone finally hit 100% and indicated it was fully charged. I checked back 1 hour later and it was showing charging again and was at 98%. Just wanted to verify that no one else is having this problem. If so, going to have to bring it in and get another phone.
    11-16-2011 05:02 PM
  8. VernonEL's Avatar
    So, my phone finally hit 100% and indicated it was fully charged. I checked back 1 hour later and it was showing charging again and was at 98%. Just wanted to verify that no one else is having this problem. If so, going to have to bring it in and get another phone.
    I am considering swapping my device out for a replacement too, but I would never consider the problem you have described big enough to get a new one.


    Sent from my SGH-i937 Focus S using Board Express!
    11-18-2011 08:45 AM
  9. trakman's Avatar
    Well I contacted Samsung. No questions asked they told me to send the device in or have it replaced at the ATT store. I just sent it in, hopefully they'll find the problem. I didnt want a new device either. I was debating on the new one because I was leaving town this week.
    11-18-2011 03:21 PM
  10. blurredvision's Avatar
    I am considering swapping my device out for a replacement too, but I would never consider the problem you have described big enough to get a new one.


    Sent from my SGH-i937 Focus S using Board Express!
    If the battery will not charge to 100%, that means a possibly faulty battery that will cause headaches down the road. Replace now instead of later.

    As for me, I've not seen this issue. My battery does take quite a long time to charge but it always gets full and stays full until I unplug it. I should note that my judgment of "quite a long time" is in comparison with my old iPhone 4. That thing would charge quick as lightning but the Focus S seems to take at least 100% longer to charge, based on the percentage of battery.
    11-18-2011 05:44 PM
  11. palandri's Avatar
    Well I contacted Samsung. No questions asked they told me to send the device in or have it replaced at the ATT store. I just sent it in, hopefully they'll find the problem. I didnt want a new device either. I was debating on the new one because I was leaving town this week.
    I don't know how accurate the battery monitor is on any phone + or - 2% seems reasonable. Normally if you send your phone in they send you a refurbished phone back. Yours is new, and there may not be any refurbished phones available, so you may just get a new one.
    11-18-2011 06:02 PM
  12. trakman's Avatar
    I don't know how accurate the battery monitor is on any phone + or - 2% seems reasonable. Normally if you send your phone in they send you a refurbished phone back. Yours is new, and there may not be any refurbished phones available, so you may just get a new one.
    FYI, when I contacted Samsung. They stated that they would repair the phone and send it back. They are not replacing or exchanging it, but if I get a new phone I wont compaint. As for the problem. Tech support says there is a problem with the phone or battery or charger.
    palandri likes this.
    11-18-2011 10:06 PM
  13. palandri's Avatar
    FYI, when I contacted Samsung. They stated that they would repair the phone and send it back. They are not replacing or exchanging it, but if I get a new phone I wont compaint. As for the problem. Tech support says there is a problem with the phone or battery or charger.
    Let us know what happens since it's a new phone. It will be interesting to find out.
    11-18-2011 10:10 PM
  14. jfa1's Avatar
    I would suggest that if you are having charging problems that you try a wall charger thats corded with the microusb male end as opposed to the usb cable into the oem plug in. Thats what I use on my focus and it seems to charge faster that way. I have a car charger with a usb cable, and a wall charger at home andd a usb cable to connect to my laptop at the office so I really dont worry much about battery life. Its a practice I have used since my days with the npocket pc. Assuming that I get the focus s I will be on the lookout for a cradle for the s.
    11-18-2011 10:57 PM
  15. trakman's Avatar
    I would suggest that if you are having charging problems that you try a wall charger thats corded with the microusb male end as opposed to the usb cable into the oem plug in. Thats what I use on my focus and it seems to charge faster that way. I have a car charger with a usb cable, and a wall charger at home andd a usb cable to connect to my laptop at the office so I really dont worry much about battery life. Its a practice I have used since my days with the npocket pc. Assuming that I get the focus s I will be on the lookout for a cradle for the s.
    I have tried three different chargers and also tried using my usb ports and different cables as well. They all come to the same conclusion, stops charging at 98% or reaches 100 percent and drops back down to 98% and stays there. I am just happy that Samsung will take care of it and not call it operator error.
    11-19-2011 12:06 AM
  16. trakman's Avatar
    Let us know what happens since it's a new phone. It will be interesting to find out.
    No problem, will keep you all updated as soon as I get the phone back.
    11-19-2011 12:08 AM
  17. Zambowie's Avatar
    I received my Focus S yesterday and noticed it took up to 3 hours to charge fully. That is crazy!! It appears others are having the same issue. My iPhone took 30 minutes at best.

    Let me know if there are any other solutions other than taking the phone in a swapping it out.
    11-24-2011 12:12 PM
  18. Zambowie's Avatar
    I received my Focus S yesterday and noticed it took up to 3 hours to charge fully. That is crazy!! It appears others are having the same issue. My iPhone took 30 minutes at best.

    Let me know if there are any other solutions other than taking the phone in a swapping it out.
    BTW - that is with the wall charger.
    11-24-2011 12:16 PM
  19. leakAddict's Avatar
    I haven't timed it, but my S seems to be taking an extremely long time to charge. I really hope there's a fix for this. Also, I had it plugged into a USB port in my car and it charged fine until I started playing Words by Post. Even though it was still charging, for some reason the battery level was going down.

    I really hope Samsung is aware of the charging issues we seem to be facing
    11-24-2011 10:45 PM
  20. slpaige's Avatar
    I just got this phone from Amazon wireless with the penny deal. You guys are making me nervous about it and I haven't even received it yet. :(
    11-25-2011 07:50 AM
  21. Major's Avatar
    I think micro USB provides a limited amount of current to flow through, so larger batteries take longer to fully charge. Also, I usually cycle the batteries of my devices to get longer life and a more accurate meter reading. Finally, turning the device off (or at least some of the features) will make it charge faster. Maybe that will help.
    11-25-2011 12:17 PM
  22. trakman's Avatar
    Update: I have received my Focus S back from Samsung, but am still having the same issue with charging. They said they repaired the device and replaced some part, but still having the same problem. Disappointed with the repair since they didn't verify that it was fixed, especially when I sent along a note on how to replicate the problem. Anyways I just went ahead and got a new phone from AT&T and this one has no charging problems at all. Also, FYI, my Focus S cameback from Samsung flashed with rom label Samsung Haden. I am guessing that this is the name that Samsung original gave the Focus S. The roms updates to 7740 and also displays the type of connection (Edge, 3g, 3g+) as connection switches. I hate that AT&T just gives you 4g indication when you have any 3g connection. Then rom does lack features that are on the Focus S rom such as Extra Settings and High Fidelity and are not avaliable for download in marketplace.
    12-24-2011 07:23 PM
  23. woodbane's Avatar
    Update: I have received my Focus S back from Samsung, but am still having the same issue with charging. They said they repaired the device and replaced some part, but still having the same problem. Disappointed with the repair since they didn't verify that it was fixed, especially when I sent along a note on how to replicate the problem. Anyways I just went ahead and got a new phone from AT&T and this one has no charging problems at all. Also, FYI, my Focus S cameback from Samsung flashed with rom label Samsung Haden. I am guessing that this is the name that Samsung original gave the Focus S. The roms updates to 7740 and also displays the type of connection (Edge, 3g, 3g+) as connection switches. I hate that AT&T just gives you 4g indication when you have any 3g connection. Then rom does lack features that are on the Focus S rom such as Extra Settings and High Fidelity and are not avaliable for download in marketplace.
    Hey, I know this thread is ages old but I just wanted to share this with you:

    I got a Focus S and updated it to Tango. I left it charging overnight at work and came in this morning to the exact issue you describe - still showing as charging and at 98%.

    I unplugged it, shut it down, booted it up, plugged it back, went to battery under settings and toggled battery saver on and off a few times. Left it toggled on, and then left the phone for 10 minutes. Checked again - fully charged and static battery icon with plug symbol (i.e. as it should be) and showing 100% charged under settings.

    Maybe its an issue with the battery saver option? Anyhow, just thought I'd share.
    07-20-2012 07:34 AM
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