I am in the same boat as you with regard to my Titan and ALSO have a Focus S. I have had the luxury of switching between the two for three weeks now,
I keep trying to "fix" the Titan and as it stands it is merely OK for phone use and exceptional as a mini-tablet device (browsing web, texting, playing games etc.)
But for a work phone with lots of in and out of pocket and or car and excellent call quality and handling in hands all day with ease (form factor, weight)... I keep going back to Focus S as my go to. Bright screen (although side by side except for blacks I prefer titan screen), nearly flawless operation (except for music transport) speaker not as good on F/S but screen scrolls a little more smoothly, call quality is up there with the best phones IMO, good battery life and I get better reception bars. Note, F/S has no LED notifications nor the vibration on call start/end as titan.
Seriously, if I could have a sim card active in both I'd use F/S for weekdays and titan on weekends.
I took Titan to the store today to compare side by side with Focus S.
I wanted SOOO badly to like the Titan, I really did. The clincher for me was call quality: awful on Titan, crystal clear on Focus S.
IT may be a fluke, but I got three bum Titans- each with a different deal-breaker. Origininal went back for screen freeze-up, which seemed like a very big deal, until second one was worse. Received Titan #2 at 10pm...rebooted itself three times before bedtime, and died completely by 2am. Exchanged again the next morning. By the third one, I got serious about testing call quality. I was not pleased. Recorded numerous messages from Titan to voice mail at work. Icky, muffled - as if I had phone stuffed in a sock or something. Called boyfriend, friends, family...all pronounced it Ok but not great (sounds like speaker....like you're far away...sounds tinny...ehoes).
When I compared to Focus A, the difference was like night and day. Recorded more voicemails to myself. Called some of the same people. It was unanimous: "wow- that IS a lot better...sounds great".
I made the switch. Incredibly complicated (different story for a different day). Buy heartbreaking to let Titan go, but it was just too buggy.
Helped a lot to compare this forum to the Titan forum: pretty obvious difference in the nature, scope, and severity of bugs - with many more problems over on the Titan forum. In contrast, although there were complaints w/ Focus S, there were fewer complaints overall; the range of problems was narrower, and most of them sounded comparatively mild. That is not meant to minimize *anyone's* frustration...it is meant just as an observation of contrast.
After a long afternoon with some amazingly helpful reps from Best Buy and at&t cooperating to help solve a problem none of them created, I am getting acquainted with Focus A, and liking it a lot.
* I am a girl, with very small hands. I loved the huge Titan screen so much that I was willing to live with the pain (insert preferred innuendo here). I am finding the smaller, lighter form factor to be a much better fit: it's not just the size of the tool, it's what you can do with it. Universally true, that...
I am finding the operation to be faster and smoother. Mind you, i had zero complaints about Titan in this regard (other than the widespread carrier signal-strength issues). I thought Titan would be as good as it gets, but instead, I learned how much better it co