1. Steigerwald21's Avatar
    I have a Samsung Focus S, locked to at&t, and I'm having a problem trying to unlock it. I got a code from at&t, and I tried to insert a foreign SIM card to prompt it to ask for the unlock code, but it does nothing. I also tried to enter a combination of numbers I found online that should have forced it to ask for the code... still nothing. All it says when I do that is "Phone Failed". Does anyone have any ideas? The phone is a refurb from at&t and it is running Windows Phone 7.8. Any help would be greatly appreciated.
    05-18-2014 09:09 PM
  2. Laura Knotek's Avatar
    Hi and welcome to WPCentral. Have you tried contacting AT&T and asking them for further help?
    Steigerwald21 likes this.
    05-18-2014 09:52 PM
  3. Steigerwald21's Avatar
    I haven't yet. I thought I'd check on here first. But maybe I'll give that a try. Thanks for the reply.
    05-19-2014 01:18 PM
  4. Steigerwald21's Avatar
    I got it to work. It turns out that the SIM cards I tried were prepaid companies that work on the at&t network. I tried a U.S. Cellular SIM and it worked.
    05-19-2014 06:43 PM

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