Mobile version of the web

[anon(8776489)]

Hi.
On my Lumia 930 I have a problem with the mobile version of your web. I read news from Feedly (Nextgen Reader) and when I open an article in IE, it's about 50:50 if it's mobile or full version of the web. And it's really annoying to read a full version of the web on a phone.

Please can you fix this problem? I don't want to use your app or Tapatalk, I want to read your web from Feedly, and I want to read only mobile version of the web when I open it from the phone.

 

[James Falconer]

So if I'm understanding this correctly you're defaulted to the full desktop view of the site 50% of the time instead of the mobile view?

 

[anon(8776489)]

Yes. And I don't know why, but I guess that is a bug, not a feature.

 

[James Falconer]

Try clearing your browser cache and let me know if that helps.

 

[anon(8776489)]

Hi.

No, it doesn't help.

For example article "Office 2016 Consumer Technical Preview opens up to everyone" opens in the mobile version but "Band Sensor Monitor grabs new UI, real-time and history charts in latest update" opens in the full desktop version every time I try it. Accessing directly from Nextgen Reader (Feedly) on my Lumia 930. Clearing browser cache doesn't solve (neither change) the problem.

 

[Laura Knotek]

Rather than open in IE, tap on the chair icon (mobilize).


Then you can read the entire article in the Nextgen app without using IE at all.

 

[anon(8776489)]

Ok, I can do that, but I think that the described behavior is a bug and should be fixed

 

[Laura Knotek]

Ok, I can do that, but I think that the described behavior is a bug and should be fixed

I agree that it's a bug and should be fixed. I just find this site easier to read using the Nextgen Reader app rather than desktop or mobile view in IE11 on my WP.

 

[James Falconer]

Good ol' IE. Laura's workaround is great... in the meantime I'll see what can be done on our end.

 

[anon(8776489)]

Umm... Laura's workaround is not so great as it looks like...

 

[jdballard]

Just wanted to throw it out there I have the same issue. Sometimes it opens the mobile site on my HTC One M8 for Windows, other times it opens the full site. My workaround is to replace the "www." with "m.", but I shouldn't have to do it. Not the end of the world but a minor annoyance.