Hi!
I bought my 1020 and was working just fine, but after 20 days, the camera stopped working. This is what I did after it:
1) I tried a hard reset and it worked for a couple of hours
2) I tried a soft reset and it worked for 1 day
3) I noticed that when I changed the date to the past and turned it off, the camera strated working for some hours.
4) I don't have a warranty, because I bought in USA and here, in Brazil, they don't accept the warranty. Even so, I took it to the assistence. They updated the software and, after 1 day, it stopped working. AGAIN!!! They said to me that if it crashes again, probably it would be a hardware problem, but they don't know how to fix it, since 1020 is new in Brazil.
I'm so tired and disappointed with it.
Can someone say to me what's happening? Software? Hardware? Is there a hope or I throw it in the garbage and go to IOS or Android?
Thank you
Daniela
I bought my 1020 and was working just fine, but after 20 days, the camera stopped working. This is what I did after it:
1) I tried a hard reset and it worked for a couple of hours
2) I tried a soft reset and it worked for 1 day
3) I noticed that when I changed the date to the past and turned it off, the camera strated working for some hours.
4) I don't have a warranty, because I bought in USA and here, in Brazil, they don't accept the warranty. Even so, I took it to the assistence. They updated the software and, after 1 day, it stopped working. AGAIN!!! They said to me that if it crashes again, probably it would be a hardware problem, but they don't know how to fix it, since 1020 is new in Brazil.
I'm so tired and disappointed with it.
Can someone say to me what's happening? Software? Hardware? Is there a hope or I throw it in the garbage and go to IOS or Android?
Thank you
Daniela