930 - Screen goes off during calls

[Stuperior]

Hi all, my 930 has suddenly started this annoying thing of when you make a call the screen goes off!
As you soon you select a contact or dial a number and press the call button the screen goes off and I have to press the lock button twice to bring it on again, although it will randomly go off again during the call.
Just to clarify this is not expected proximity sensor activity.
It's very annoying if you want to press mute, loudspeaker or need to press a number for selections etc.
It's only just started over the last week, I haven't really installed any new apps recently but did start tracking my daily steps on the health app, which I've now uninstalled, but still have the problem.
Has anyone else had this before and managed to fix it? Before I go down the factory reset route....

Thanks

 

[obakir]

I have the same. It seems to be a bug. Screen lock is not disabled during a call for some reason.

 

[maclancer]

Try a hard reset

 

[Stuperior]

Just noticed it does it when hanging up a call too.

I'm using my phone an awful lot right now for work, really don't have time to be messing about with a hard reset

 

[RumoredNow]

Someone in the 925 forum having a similar issue suggested Gestures Beta may be the culprit...

Try disabling Gestures Beta.

FWIW I don't think Step Tracking would mess with Comm.

 

[Stuperior]

Thanks, I have not installed Gestures Beta, but oddly, this evening the issue has just gone away! Weird, but good! Cheers

 

[RumoredNow]

Something must have updated somewhere then... LOL

 

[Stuperior]

And today it has come back! Grrrr