950XL Front Camera Not Functioning

[chiques]

Does anyone have their front facing camera functioning on the 950XL? Mine has been down for months already.

I launch the camera app and it's all grayed out then it crashes with some '0x...' code.

 

[Grodelj]

Mine is working ok. If you already tried recovery tool and it did not help, it is probably faulty hardware.

 

[cocopops]

I had this fault and tried all the fixes, didnt work so sent it in and hardware was replaced (Not sure which part)..

 

[fin11]

I had the same problem when I got my 950XL a year ago. Returned it, was sent for repair. They replaced front camera and IR-sensor. No problems after that. Love this phone, camera is excellent ☺

 

[ROBBIE HALL]

now having this issue. so the camera AND IR module must be replaced?

 

[bulls96]

I wonder if this with the last fast build. It's happened to me too.

Tried windows recovery tool though but no luck with getting it back.