Adware on my WP8.1 / W10M device?

[woe3000]

Hi I wonder if you could help me I have a lumia 640 LTE (UK) & i have started to get adware on my wp.8.1 (now upgraded to wp10 via insider program). I bought the phone 2 days ago & now its affecting my yahoo mail account - mypc's dont seem to be infected......any advice appreciated.
Cheers
Ian Roe UK

 

[midnightfrolic]

Re: Any third-party Windows Store browser with adblock?

Hi I wonder if you could help me I have a lumia 640 LTE (UK) & i have started to get adware on my wp.8.1 (now upgraded to wp10 via insider program). I bought the phone 2 days ago & now its affecting my yahoo mail account - mypc's dont seem to be infected......any advice appreciated.
Cheers
Ian Roe UK

If it's infected with malware as you've stated, I'd factory restore it and do not restore from any backups as they may also be infected. Delete any of your phone backups from OneDrive also just to be safe. Then upgrade to latest build again.

 

[a5cent]

Re: Any third-party Windows Store browser with adblock?

You didn't get adware, nor are you infected by anything. You're just being served ads by a website that is targeting mobile browsers for advertisements. Hard resetting the device would achieve absolutely nothing.