After I installed Windows 10, all my docs, scans, photos ,music etc all disappeared. Where are they?

  • Thread starter Windows Central Question
  • Start date
W

Windows Central Question

after i installed windows 10, all my docs, scans, photos ,music etc all disappeared. Where are they?

My document folders, scans, photos and music are all gone. They are all empty.
 

T Moore

New member
Jan 21, 2013
1,410
0
0
Visit site
Re: after i installed windows 10, all my docs, scans, photos ,music etc all disappeared. Where are t

On one of the first pages of the install there were selection boxes to keep or remove personal files. Remember this or did you just click 'next'
 

midnightfrolic

New member
Aug 2, 2015
687
0
0
Visit site
Re: after i installed windows 10, all my docs, scans, photos ,music etc all disappeared. Where are t

Ouch. Hopefully you opted to keep your files and did an upgrade, and not a fresh install. If you upgraded, there's an option to revert back to the previous install. Windows 10 usually gives you 30 days. They may still be there.

Go to Settings > Updated and Recovery > Recovery > Go Back to Earlier Build.

Otherwise, you'll have to hunt around your hard drive for them in Windows File Explorer. Check under "C DRIVE > Windows.old > Users > (YOUR USER FOLDER NAME)"

Good luck.
 

Members online

Forum statistics

Threads
323,322
Messages
2,243,632
Members
428,060
Latest member
oliveeAria