People come to forums to complain. My wife loves hers (and mine should be here Thursday). Her two problems were 1. Faulty AT&T Rep that set broadband up incorrectly - had to go to a different store to activate it, 2. Adobe Revel will not install - error 0x80240017, but I'm starting to think that might be a problem with Revel and not her tablet. Other than that, she's been completely happy.