Anyone have any idea when the next batch ships?

[gtbuzz]

I ordered my Surface Book (i7/512/dGPU) not long after the initial stock ran out. Shipping time at the time I think was quoted as 6-7 weeks. Since then, the main MS Store website has been updated with a shipping date of Dec 5. Has anyone received one after the initial batch or am I likely stuck in that Dec 5th batch now?

Normally I wouldn't care too much, but I just got an offer from eBay to sell anything with a final value fee capped at $5, so I need to sell my SP3 ASAP! May end up being without a home computer for a few weeks but its worth the otherwise sky high ebay fees.

 

[worwig]

I just received an email stating that mine shipped.
Which sucks, since I have since then gotten one at Best Buy, and canceled the online order from MS. So I suppose they didn't cancel it.

 

[enixon]

I know that some retail stores are getting their new batches already. So hopefully all of the backordered preorders will get fulfilled.

 

[kancherlapraneeth]

They are in stock in several bestbuy stores near me.

 

[aalupatti]

My second order for education just shipped in Canada . Initially it said 7 to 8 weeks. Returning my first order

 

[cvflowe]

My Oct 22nd order, shipped today.

Posted via the Windows Central App for Android

 

[jmerrey]

Ordered Nov 14, shipped today.

 

[ctk4949]

My sisters Oct 15th order, finally got a UPS label created for it. Hasnt actually shipped.

Being shipped by UPS ground!!

i7/16/512

 

[ccpopham]

My email says Dec 18th. Check the bottom of your email from Microsoft store and it should say.

Posted via the Windows Central App for Android

 

[gtbuzz]

Thanks for all the replies. Not too long after I posted this I actually got a call from Amex because of a potential fradulent charge from the Microsoft Store I'd actually rather they err on the side of caution like that but getting it straightened out by calling Microsoft's support in India just to get them to reprocess the charge was like pulling teeth... Hopefully that means mine ships soon and my order doesn't just get cancelled...

 

[orlbuckeye]

Wow I purchased mine at Best Buy and I got in 2 days (had to pay $37). It bricked with the firmware update and i'm sending back today and they said 5 to 8 business days once i ship.

i5/256/8gb ram/DGP

 

[gtbuzz]

Unbelievable. The model I ordered is in stock right now on the MS Store website, but I'm being told that I still have to wait until Dec 3-10 before my order I placed on 10/22 ships.

"I kindly ask that you wait the 6-7 weeks that you were told in the email to see if the item arrives"

When I asked why new orders are being processed before mine that I placed a month ago...

"We can not change the shipment date of your order. Because you ordered when there was no stock, you are required to wait the full time. The ones available on the website currently are from a different allotment than you ordered from."

I spent north of $2600 and this has to be the absolute s*ttiest customer service experience.

Thanks to the people that mentioned Best Buy has it in stock. I'm just going to go buy it there instead. I still want the Surface Book but at least this way they're getting a little less of my business.

 

[ccpopham]

Yep bought mine at best buy 2 days ago. I lost my veterans discount with MS, but I needed a laptop now. So I ha e to call MS and cancel the order. Can't believe a company such as Microsoft has bombed this bad on all aspects of the roll out of the surface book. They have got to have the absolute worst customer service that I have seen in a long time if ever. If you placed an order when they were out of stock, logic dictates that you get moved to the head of the line as the items come in. Not get bumped back and new orders put ahead of yours!

Posted via the Windows Central App for Android

 

[DrunkasaurusRex]

My sisters Oct 15th order, finally got a UPS label created for it. Hasnt actually shipped.

Being shipped by UPS ground!!

i7/16/512

Did it ship yet? I have the same thing... UPS label created, but no new information for over 24 hours now. Fingers crossed...

 

[JaimitoFrog]

My sisters Oct 15th order, finally got a UPS label created for it. Hasnt actually shipped.

Being shipped by UPS ground!!

i7/16/512

ordered the same model Oct 16, but no notice yet. on MS store, that model is currently in stock.

Also ordered a 1TB version on Oct 17, at the time it said 7-8 weeks. now online store is Jan 22.

 

[DrunkasaurusRex]

Unbelievable. The model I ordered is in stock right now on the MS Store website, but I'm being told that I still have to wait until Dec 3-10 before my order I placed on 10/22 ships.

"I kindly ask that you wait the 6-7 weeks that you were told in the email to see if the item arrives"

When I asked why new orders are being processed before mine that I placed a month ago...

"We can not change the shipment date of your order. Because you ordered when there was no stock, you are required to wait the full time. The ones available on the website currently are from a different allotment than you ordered from."

I spent north of $2600 and this has to be the absolute s*ttiest customer service experience.

Thanks to the people that mentioned Best Buy has it in stock. I'm just going to go buy it there instead. I still want the Surface Book but at least this way they're getting a little less of my business.

I would agree. Preordering my Surface Book has been a consumer nightmare like nothing else I've ever experienced. I'm convinced it's a magical device that I have seen on websites but apparently I'm not worthy enough to have it ever arrive at my doorstep. I'm still not even sure it exists. Maybe one day I'll receive my Surface Book... (**** literally everyone I am so mad)....