- Jan 10, 2015
- 1
- 0
- 0
Any time I try to download apps or update them they won't install and I get the same error message: "We're having trouble installing the app..." It says to try updating my phone but my phone is already updated. I don't know what to do.
Someone suggested a factory reset and I did and I lost everything because I thought I had it backed up to my SD. Please help.
None of my pictures will show up either and when I take new ones they are pixelated and different colors.

None of my pictures will show up either and when I take new ones they are pixelated and different colors.
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