AT&T Lumia 640 offer. Help needed.

My experience was that the email indicating success did not include the activation code. After talking to CS and then being sent to a store (which was a complete mistake), the advice was to start over. On my second request, the "success" email DID include the activation code. Weird, and a bit annoying, but worked out in the end.
 
I once bought 2 Lumia 520s from one trusted seller at the same time. One unlocked and one got rejected. I simply resubmitted the reject and it went through. There is no harm in a resubmit and it may smooth over a system glitch or human error or whatever.

It's a "Soft Reset." You don't loose anything, but it may fix something. LOL
 

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