• Welcome to the all-new Windows Central Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues, please let us know in this thread!

Attachments not seen by one e-mail account - Lumia 640XL

AceIRO

New member
Aug 29, 2015
10
0
0
Hello All
I have 2 e-mail accounts on my Microsoft Lumia 640XL phone. When I receive an attachment, may that be a jpeg file, a pdf file or a doc file, in one of the accounts I have no problem opening them but the other account just will not open them. The files are there but if tapped a message pops up stating I need an app to open them.

Any ideas what's going on?
Thanks..
 

Chintan Gohel

New member
May 23, 2014
10,784
0
0
Hello All
I have 2 e-mail accounts on my Microsoft Lumia 640XL phone. When I receive an attachment, may that be a jpeg file, a pdf file or a doc file, in one of the accounts I have no problem opening them but the other account just will not open them. The files are there but if tapped a message pops up stating I need an app to open them.

Any ideas what's going on?
Thanks..

try removing the account and adding it back
 

Members online

Forum statistics

Threads
316,175
Messages
2,233,432
Members
427,368
Latest member
marcoskairos