Audible - Books not showing

[markbird]

Firstly forgive me if there is already a thread relating to this!

I have been using the Audible app since it came out and have not had many issues. However the last two books i have used my credit on are not showing up in my library, has anyone else had this or can anyone suggest any solution?

When i contacted Audible Uk about the problem i got an email back apologizing and saying that they do not support Windows Phone. I sent one back saying that they have an app and i have books on it. I got nothing back. So i contacted the US support who sent a response back saying sorry and they will pass it onto their tech team. Heard nothing more, i emailed them again recently and they said the same thing, that they will pass it onto the tech guys.

 

[Ebaneeezor]

I had the same issue. Tech support told me to re-install, and that worked for me, however, I lost all bookmarks/notes. They did update the app, which was supposed to fix the issue.