Avatar always showing as black box

Kage Maru

New member
Nov 21, 2013
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So I've tried two different pictures and both were under the suggested pixel size and both times all I see is a black box for my avatar. Anyone have any ideas why? Thanks.
 
@Kage - if you continue to run into problems with this shoot me an email with your desired avatar pic. I can set it up for you... and I'll check w tech at the same time to make sure nothing is amiss.
 
What format are the pictures you are using? .jpg, .gif, .png?

.jpg, both of them.

@Kage - if you continue to run into problems with this shoot me an email with your desired avatar pic. I can set it up for you... and I'll check w tech at the same time to make sure nothing is amiss.

Will do, thanks.

If they don't find anything, it may be my company's system. I did it on our desktop and laptop, so it may be our security causing an interference. Appreciate the help.
 

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