Backup not working...

[waitthereimaWP]

Hey guys,
Today I just noticed that my Nokia Lumia 920 wasn't backing up for 3 Months, I followed the tutorial that WPC posted about getting them to work again but that didn't help, the back up doesn't seem to complete. It reaches 99% then fails. I really want to back up because I can't update to WP 8.1 GDR 1 since the phone refuses to update (goes into the process then fails) even the fix update didn't seem to work!

Thanks in advance!
-Suraj G.

 

[thrash994]

My issue with the backup was solved with the update on 8.1.1

 

[waitthereimaWP]

Like I stated, the problem is that I'm not able to upgrade to 8.1.1 because my 920 just refuses to do so, it enters the process then when spinning gears come on it just quits and reboots with a error message....

 

[thrash994]

Maybe you should downgrade to 8.0 and then get the updates.

 

[primortal]

Off the wall question, do you have enough space on OneDrive?

 

[tritiums]

I had the exactly same problem about a week ago, I noticed that my last backup was 3 weeks old when normally it would automatically back up every few days. I had to go delete the saved backups, and after that I was able to back up successfully.

 

[2tomtom]

I had the same problem and was advised to delete old backup and try again. This worked for me.

 

[JamesPTao]

Hey guys,
Today I just noticed that my Nokia Lumia 920 wasn't backing up for 3 Months, I followed the tutorial that WPC posted about getting them to work again but that didn't help, the back up doesn't seem to complete. It reaches 99% then fails. I really want to back up because I can't update to WP 8.1 GDR 1 since the phone refuses to update (goes into the process then fails) even the fix update didn't seem to work!

Thanks in advance!
-Suraj G.

Go into OneDrive and delete any past backups. Soft reset your phone, then try it again. I have a 920 and have never had this issue. I suspect the file on OneDrive is corrupted.

 

[JamesPTao]

Sorry to repeat above posts, I replied without reading all responses.

 

[ntice_521]

Doesn't work for me either.

 

[JamesPTao]

That sucks. I assume you've already done a soft reset?