Battery Dying & Won't Charge Constantly

[mhc48]

I got my 930 @ February of 2015 and just last week the battery began dying early in the day. Worse yet, it doesn't seem to charge. I can leave it plugged in for hours and still get the message that it is critically low. The phone will boot up and then immediately or after a few seconds, shut down. Just before this began I noticed that it was heating up quite a lot, especially twice when I used the phone GPS on two long driving trips.

I stopped using the phone for a few days (picked up a cheap Cricket 650) and it seemed to get better for a day or so, but then today the battery almost died after just two hours or so.

I know that the 930 is not supposed to have a replaceable battery, but given that it is almost useless this way, is there any "unauthorized" way to replace the battery?

p.s. - I've been on the Fast Ring for some time and installed numerous updates of Win10 Mobile. Could this have been a source of the problem? Would reverting to a prior version help?

 

[Chintan Gohel]

I got my 930 @ February of 2015 and just last week the battery began dying early in the day. Worse yet, it doesn't seem to charge. I can leave it plugged in for hours and still get the message that it is critically low. The phone will boot up and then immediately or after a few seconds, shut down. Just before this began I noticed that it was heating up quite a lot, especially twice when I used the phone GPS on two long driving trips.

I stopped using the phone for a few days (picked up a cheap Cricket 650) and it seemed to get better for a day or so, but then today the battery almost died after just two hours or so.

I know that the 930 is not supposed to have a replaceable battery, but given that it is almost useless this way, is there any "unauthorized" way to replace the battery?

p.s. - I've been on the Fast Ring for some time and installed numerous updates of Win10 Mobile. Could this have been a source of the problem? Would reverting to a prior version help?

you could try reverting as that is the easier solution compared with getting it repaired from a service centre

 

[DeNeDe]

try the new update..maybe it will fix for you. Never had huge problems with battery life on my lumia 930. i just use it for pictures and call/sms.

 

[mhc48]

DeNeDe, I'm downloading the update now. Supposedly that will fix it:

UPDATE 5/25: We are releasing Build 14342.1004 today for Windows Insiders in the Fast ring. This build is exactly the same but with some additional fixes including a fix for the battery life issues we were seeing on some devices such as the Lumia 930, 929 and others which was also causing these devices to get hot.
Read more at https://blogs.windows.com/windowsex...ider-preview-build-14342/#tFVypCaZmfCEfIDD.99