Black Screen durring call problem

Alinezhada

New member
Dec 2, 2014
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after updating my Lumia 930 to denim update version 02540.00019.14522.26003 I get a big problem during call. yes my phone screen get blacked and I can't use it normally.
For many days I'm looking for why my phone display get black during call and after searching and doing too many ways, I decide to make a reset factory on my phone and step by step configuring and testing call to find problem, after doing reset factory there isn't any problem until that for first time I touch device hub from device setting and it show that for some updates it need to restart my phone, after restarting the black screen problem during call came back and I found the problem is depend on device hub and its updates.
unfortunately I can't find a way to say this to Microsoft team to check it, So I hope someone view this and report it and after that we can see an update for this problem on Lumia denim update as soon as possible
 
Are you sure it is not the Lock Screen Delay kicking in? Try setting it to 30-minutes or Never and see if it still does it.
 

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