Camera problem

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Windows Central Question

When I launch the camera app it does not work. screen become green. it is MS lumia 532. I did a restore. but didn't work. it still green. I tried with other apps too. any solution? (BTW everything is updated)
 

gpobernardo

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It might be time to take it to a service center.

If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
 

gbm97

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I have the same trouble with my Lumia 435 on Fast Ring.
Camera opens up green.
So its a job for a service center?
A soft reset at times will enable the camera to open normaly but the shutter button wont work.
Please tell me it will fix itself with the next update...or something besides a service center.
 

gpobernardo

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This happened to my Lumia 1020 at least twice, but I have never been in Fast Ring. Restarting the phone fixed it.

If restarting the phone doesn't work, then it appears to be a hardware problem already (as in the OP). But if restarting the phone still resolves the issue, it may just be a software issue (no need for service center).
 

gbm97

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This happened to my Lumia 1020 at least twice, but I have never been in Fast Ring. Restarting the phone fixed it.

If restarting the phone doesn't work, then it appears to be a hardware problem already (as in the OP). But if restarting the phone still resolves the issue, it may just be a software issue (no need for service center).

Thanks. Latest update fixed the camera.
 

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