I know some of you are going to say I told you so but I had to make sure. You know benefit of the doubt.
I went through Amazonwireless.com to get my upgrade. The each Titan ended up with the same issue. Ok, I could live with the voice quality issue because that is a reflection of product of HTC and AT&T for offering such a phone so no skin off my nose. However, each phone had the dreaded random power cycle/reboot issue. Tried firming up the sim card no go, Uninstalled all AT&T/HTC apps no go, operated the phone from a reset no additional apps installed, no go. There were a few times when I thought the phone was good when it would approach two days then came the dreaded power/reboot cycle. Sometimes it happen in the middle of the night based on the lastboottime app other times the phone was just sitting the table next to me while eating lunch I observed it Other times when I had the phone in my pocket I could feel it vibrating thinking it was a call but nope it was a power/reboot recycle.
After two exchanges and three Titans I opted to use my right to reserve my upgrade today and I am shipping the phones back. I find it hard to believe that the Titan is technically a sound phone since the most of the ratings I see on them are good on AT&T's web site and Amazon's website. Either people are not paying attention to their phone or just living with a potential issue that may make the phone go dark later.
I had the options to ship the phone to HTC but that would leave me without a phone for atleast 10 days and possibly more. And HTC customer support didn't give me the warm and fuzzy feeling since they knew nothing about these problems and the first time I called they put me on hold or dropped my call while I waited for someone to get back to me. So the Taiwanese crap is going back, I am back on my Nokia 5800 and I will wait out a few months to see what comes next.
thanks for reading all.
I went through Amazonwireless.com to get my upgrade. The each Titan ended up with the same issue. Ok, I could live with the voice quality issue because that is a reflection of product of HTC and AT&T for offering such a phone so no skin off my nose. However, each phone had the dreaded random power cycle/reboot issue. Tried firming up the sim card no go, Uninstalled all AT&T/HTC apps no go, operated the phone from a reset no additional apps installed, no go. There were a few times when I thought the phone was good when it would approach two days then came the dreaded power/reboot cycle. Sometimes it happen in the middle of the night based on the lastboottime app other times the phone was just sitting the table next to me while eating lunch I observed it Other times when I had the phone in my pocket I could feel it vibrating thinking it was a call but nope it was a power/reboot recycle.
After two exchanges and three Titans I opted to use my right to reserve my upgrade today and I am shipping the phones back. I find it hard to believe that the Titan is technically a sound phone since the most of the ratings I see on them are good on AT&T's web site and Amazon's website. Either people are not paying attention to their phone or just living with a potential issue that may make the phone go dark later.
I had the options to ship the phone to HTC but that would leave me without a phone for atleast 10 days and possibly more. And HTC customer support didn't give me the warm and fuzzy feeling since they knew nothing about these problems and the first time I called they put me on hold or dropped my call while I waited for someone to get back to me. So the Taiwanese crap is going back, I am back on my Nokia 5800 and I will wait out a few months to see what comes next.
thanks for reading all.