Can't download Video Tuner on Lumia 640 XL, and the reason because the app is incompatible, how?

[Windows Central Question]

can't download Video Tuner on Lumia 640 XL, and the reason because the app is incompatible, how?

I have tried to change the region, and the problem is not solved. I had Lumia 720 and the Video Tuner was installed normally, can anyone help me to download it on 640XL?

 

[Abrar ahamed]

Re: can't download Video Tuner on Lumia 640 XL, and the reason because the app is incompatible, how?

It says that the app works great with 8.1 cyan but I have it installed on my 2nd phone. Lumia 520 with denim update and it works well but I cant download on the Lumia 640xl. Why...?

 

[mfudda]

I bought my 640 XL recently and regret having switched from Samsung to Microsoft, because I am unable to download and save videos received through emails via Outlook or Gmail and share it on WhatsApp. This feature was instantly done on Samsung. Any help will be greatly appreciated.