I'd like to thank you all very much for the help, but sadly, the phone can not work on my provider. Was on the phone with the Consumer Cellular lady ofr 45 mins. We tried everything. She said her son had the same problem. Consumer Cellular does not support the current Windows Phone, she was checking and search online and everything. Suck's a lot, that was a really nice phone, but I just will not be able to use it on my provider. Sending the phone back tomorrow. I hope Windows Phone does better in the future. Thank you everyone for trying, it meant a lot to me. Best regards -TheHeroFromDOOM