Can't get recent xbox music purchase on phone

[Andy Dunikowski]

I had $9.99 in promo credit getting ready to expire in my MS account. I purchased and album for $9.99 on my Win 8.1 tablet. What does it take to get that music on my phone. Xbox music cloud collection is "ON". I can see the album and the songs but I am limited to 30 seconds of play on each song.

Its all under the same account. Phone is a 1020.

 

[tanyet]

I would try all of the standard stuff first. Restart app, restart phone, or maybe a soft reset. I've had some issues recently with xbm syncing as well and that usually settles it.

 

[Andy Dunikowski]

No luck, restarted app several times. Just did a soft reset. All app settings are ON.

 

[freypal]

Do you get any error codes? What happens if you click as if to buy/download. I'm currently having issues with error 805a0193 which also includes the symptoms you mention. A few seem to be having it

 

[Andy Dunikowski]

No error codes... I can see the album and all the songs are listed but when I play one it only allows 30 seconds of play on the phone. The tablet is normal.

I did see a notification in the tablet "I have music in the Cloud and it is accessible on Win 8/RT devices. With Xbox music pass I'll be able to see cloud music on my phone and 360".

Does this mean I can't get it on my WP unless I pay $9.99 a month? I hope not... That would be BS... I would never by another song from MS again and would consider going back to @pple if that is the case.