Can't play any videos...

[azasadny]

Until the other day, I was able to play videos on my Nokia Lumia 920 that I copied from my PC. Now, they do not play and I get an error message " Sorry, we can't play this file for you on your phone" and a code "80070003". Does anyone know what this means or what I need to do to fix it? Thanks!!

 

[azasadny]

Anybody...Anybody... Bueller...Bueller....

 

[Dal31975]

I have exactly the same issue any help would be appreciated?

 

[vizagdude]

What format were those videos you were playing before?

Are you not able to play ANY videos, or just the ones that were transferred from your computer. Try taking a video through your 920 and then try to play it back. If you are able to play it, I guess you can strike one issue off. Next try to convert one of the videos in MP4 format, or download a video in MP4 format and try playing that in your phone.

The one thing I can suggest is try a Factory reset. That usually helps with most of the problems.

 

[azasadny]

Thanks for the advice. These are MP4's that played the other day and now no video will play at all. I really don't want to reset my phone but if I have to, I will...

 

[azasadny]

Videos that were made by the L920 ply back fine but any other video will not play and give the same error message... These videos all played previously...

 

[Derausgewanderte]

happened to me when I pulled the Sim card out. I think it probably has to do with DRM protection.
sure you already tried this, won't hurt to mention though. reboot, make sure you have a connection to the net (cellular or wifi).
just a guess...

 

[Kei Square]

i'm in the same boat... files are not able to play... WTF IS GOING ON!!! do i have a lemon?

 

[azasadny]

I did a hard reset on the phone today and now I can play the videos that would not play on the phone before... Strange... one day they all played and the next, they didn't...

 

[amihaela_24]

I have another problem on my Nokia Lumia 625. Sometimes, when I record videos using it, they're saved, but can't be played, not even if I transfer them to my PC. I have no idea what the problem might be, some videos work just fine, some don't... Can somebody help me?

 

[megsiie1]

I have another problem on my Nokia Lumia 625. Sometimes, when I record videos using it, they're saved, but can't be played, not even if I transfer them to my PC. I have no idea what the problem might be, some videos work just fine, some don't... Can somebody help me?

I have this same problem on my nokia lumia 720... please can someone help !