Can't re-install or de-install some apps...

[Ian Middleton]

I had the 64GB Sandisk SD card in my 820 fail recently. Got it changed, no problem under the 10 year warranty.

I copied all my photos etc from backup back to new card no problem. Some apps needed "reinstalling" on the new card no problem. worked fine running from SD card.

However I have one or two apps (games) that no longer appear in the games menu (thus can't uninstall them) and when I try to reinstall them from the store, I get the message "Please insert the SD card that this app is stored on to install the update", as well as the update button being greyed out. Obviously I no longer have the old failed SD card.

Any thoughts how to get these apps/games re-installed ?

 

[dlalonde]

I had the 64GB Sandisk SD card in my 820 fail recently. Got it changed, no problem under the 10 year warranty.

I copied all my photos etc from backup back to new card no problem. Some apps needed "reinstalling" on the new card no problem. worked fine running from SD card.

However I have one or two apps (games) that no longer appear in the games menu (thus can't uninstall them) and when I try to reinstall them from the store, I get the message "Please insert the SD card that this app is stored on to install the update", as well as the update button being greyed out. Obviously I no longer have the old failed SD card.

Any thoughts how to get these apps/games re-installed ?

Well don't do this now just in case someone has a better answer but I get the feeling some important files for the app were stored on that SD card and that you may need a hard reset to get them back.

Again wait to see if anyone has a better solution before doing that.

 

[SpaceyO]

Go to windowsphone.com...after you sign in, click your name and phone on the right...the drop-down menu will have a link for "Purchase History". You might be able to reinstall your apps from there.

 

[Ian Middleton]

Brilliant idea....but FAIL.

Click on Reinstall in purchase history, and bing, downloading appears on phone...but then says "attention required" whose details are
"There has been a problem completing your request. Try again later"
"This error code may be helpful: 8103010d"