Can't sign in to Microsoft Account on 950XL

James Falconer

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Nov 1, 2012
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Think I figured out this issue, wanted to post here in case it will help others.

Was having trouble signing into my Microsoft Account on the 950XL. Here are some things to keep in mind to (hopefully) fix on your end:

  • Make sure the date and time are correct on your phone
  • Run updates on your phone: settings > phone update > check for updates
  • After update, try settings > email+accounts > add an account > Microsoft account
This worked for me. Not sure it the date/time or updates I ran was the fix... But FWIW the problem seems to be fixed!
 

emmeborn

Elite x3 & Lumia 950XL Champion
May 27, 2013
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Microsoft also had sign in problems with xbox live today, that could possibly affect also Microsoft Account sign in.
 

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