Complaining in a polite way. Lumia 920 and Rogers Mobility

[Simon Tupper]

I have just spoke to a representative about the fact that the Lumia 920 should be available in more colors that just black to offer more choice and therefore it would be better for Rogers since peole seemed to be disapointed about the news.

I also told him that the fact that the offered the Lumia 900 in black only at launch also disapointed a lot of consumers and that the Lumia 920 was already rumoured when they added more color options which made it useless to buy a Lumia 900.

He told me that I was having a point and that I should give my opinion to Rogers.com by email and that I should get my friends and whoever was concerned to do the same as I did.

So if you are Canadian and you want Rogers to offer more than one color, go to https://www.rogers.com/web/content/contactus

Select:
Email
Corporate
Wireless Media

And give your opinion
REMEMBER TO BE POLITE AND TO BUILD A STRONG ARGUMENT!
DON'T GET MAD AT THEM, INFORME THEM!
Be smart.

 

[ExcaliburII]

I have just spoke to a representative about the fact that the Lumia 920 should be available in more colors that just black to offer more choice and therefore it would be better for Rogers since peole seemed to be disapointed about the news.

I also told him that the fact that the offered the Lumia 900 in black only at launch also disapointed a lot of consumers and that the Lumia 920 was already rumoured when they added more color options which made it useless to buy a Lumia 900.

He told me that I was having a point and that I should give my opinion to Rogers.com by email and that I should get my friends and whoever was concerned to do the same as I did.

So if you are Canadian and you want Rogers to offer more than one color, go to https://www.rogers.com/web/content/contactus

Select:
Email
Corporate
Wireless Media

And give your opinion
REMEMBER TO BE POLITE AND TO BUILD A STRONG ARGUMENT!
DON'T GET MAD AT THEM, INFORME THEM!
Be smart.

I've also posted along with a lot of people on their FB page.

 

[Simon Tupper]

I've also posted along with a lot of people on their FB page.

I hope that Rogers will listen to us or it's going to bad for them AND for us...

 

[anon(5345625)]

I've also posted along with a lot of people on their FB page.

I've been firing off on Twitter/Facebook/emails too. Hopefully someone takes notice.

 

[Villain]

see this (blaming it on the carrier) is pointless.


- Black is the most commonly sold device.
- Being the most commonly sold device means the company (nokia) produces more of it.
- simple supply and demand.

Rogers isn't near as big as AT&T sooo just like the Lumia 900, Rogers will end up with colors.

 

[Simon Tupper]

see this (blaming it on the carrier) is pointless.


- Black is the most commonly sold device.
- Being the most commonly sold device means the company (nokia) produces more of it.
- simple supply and demand.

Rogers isn't near as big as AT&T sooo just like the Lumia 900, Rogers will end up with colors.

It's not to blame them, it's to informe them that it would be better if they get some colors at launch, not only black., so far I received an email saying that they would take it into concideration since there is a high level of complaints

 

[PG2G]

see this (blaming it on the carrier) is pointless.


- Black is the most commonly sold device.
- Being the most commonly sold device means the company (nokia) produces more of it.
- simple supply and demand.

Rogers isn't near as big as AT&T sooo just like the Lumia 900, Rogers will end up with colors.

While I haven't worked in the industry, I think its more likely that Rogers is only ordering black than it is Nokia producing mainly black and forcing that on carriers.

 

[Xsever]

I tweeted them about this too. I shall send an email and post on fb too.

 

[Lundon44]

see this (blaming it on the carrier) is pointless.


- Black is the most commonly sold device.
- Being the most commonly sold device means the company (nokia) produces more of it.
- simple supply and demand.

Rogers isn't near as big as AT&T sooo just like the Lumia 900, Rogers will end up with colors.

While black may be the most commonly device sold in general that doesn't necessarily apply to this specify phone. You can plainly see here the demand for this phone in black is not the first choice: Poll - Which Lumia 920 colour will you likely look to purchase? | wpcentral | Windows Phone News, Forums, and Reviews

 

[Simon Tupper]

Rogers is facing a lot of complaints regarding that, they might change their mind.

 

[DA DSGN]

Yes I have twitted, Facebook and now emailed as well.

Really hope they change their stand on this come November!

Should we maybe even start a petition?

 

[Simon Tupper]

Yes I have twitted, Facebook and now emailed as well.

Really hope they change their stand on this come November!

Should we maybe even start a petition?

I don't think it's necessary, their sites are full of complaints regarding that.

 

[Heron_Kusanagi]

Well, I think at least Yellow and Cyan should be given. Yellow is the colour of the L920 and Cyan the representative of the Lumia lineup after all.

 

[Xsever]

I tweeted Stephen Elop about it. Let's see how it goes.